Washington, District of Columbia, United States
Strategic Program Manager with 5+ years of experience leading cross-functional initiatives in marketing, operations, healthcare, and technology. Proven success managing multi-project portfolios, aligning stakeholders, and delivering measurable results within scope, budget, and deadlines. Adept at improving systems, optimizing workflows, and building strong relationships across teams. Skilled in Asana, Smartsheet, Salesforce, Jira, Contentful, Google Suite, and more.
- Manage 20+ partner programs using structured change control, ticket management, and escalation processes; serve as liaison between program teams, operations, and leadership.
- Directed customer advocacy programs with 50+ active customer champions across campaigns and case studies.
- Managed 50+ global marketing projects quarterly with $500K+ budgets, driving on-time delivery and ROI reporting.
- Managed enterprise-wide ESG initiatives and aligned departments on sustainability reporting metrics.