Usman Ahmad

Project Manager, Telecom Project Delivery Expert, Digitalization, Product Manager & Project Coordinator with Huawei & Aodour. Proven track record in managing customers and delivering multi-domain projects

Riyadh, Riyadh, Saudi Arabia

About

Working for more than 8 years including 6 years in Project Management and 2 years as a Product Manager at an eCommerce startup, I have mastered the 10 knowledge areas of Project Management, gained vast experience in Leadership, Customer handling, Business Development, and Process Improvement. Some of the achievements include: 1. Youngest local FR (D&S Head) at Huawei, Pakistan 2. Delivery of 15K+ sites in North Pakistan within 1 year 3. Efficiency improvement and cost savings worth $0.35million

Experience

  • Project Manager at Huawei
    Jul 2023 - Present · 3 yrs

    Lead internal control operation centralization. Design and develop PA/PC services function from DOC platform. Process and Reports standardization, utilize GSC platform, increase automation to remove overheads and optimize cost and work efficiency

  • HUAWEI Pakistan (Islāmābād, Pakistan)
    • Fulfillment Manager (FR)
      Jan 2023 - Jul 2023 · 7 mos

      1. Deliver key projects including LDI modernization, CBS expansion and CBS migrations projects. 2. Lead all projects including wireless, Access, Core, and IT projects as FR. 3. Manage customer expectations and develop communication channels with Telenor's Top management. 4. Identify business opportunities and liaison with the Solution and Sales team to pitch business propositions to customer.

    • Project Manager
      Jul 2022 - Dec 2022 · 6 mos

      Took charge as project manager for Jazz Transport projects: 1. Delivered Jazz transport projects including 132 IPRAN nodes, 10 Lambdas, and 1000+ FTTS nodes. 2. Liaison with customer planning, operations & rollout teams for site readiness and delivery strategy alignment. 3. Coordination with Huawei solution team and technical team for project preparation and customer expectation communication. 4. Timely alignment of pre-project deliverables and Jazz regional team for site readiness to ensure smooth delivery. 5. Conflict management with the customer and internal resources to help achieve higher customer satisfaction. 6. Bi-weekly and monthly meetings with the planning team and CTO for transport project progress reporting.

    • Field Service Manager(North)
      Mar 2021 - Jun 2022 · 1 yr 4 mos

      1. Successfully achieved delivery target of 15K+ access network sites including Wireless, MW & Power within 1 year. 2. Handled 3 major key accounts including Ufone, CMPak and Jazz. 3. Strenthen North Region delivery team by building a pool of "Floating IMs" (Implementation Managers) for effective field delivery and control. 4. Developed a team of strong technical field experts to serve as "Site Engineers" to supervise deployment and ensure network safety. 5. Performed effective performance coaching and appraisals to spur a cohesive and competitive environment. 5. Improvised delivery strategy during H1 Y2022 to combat uncertain political situation (Road blocks, protests) keeping project progress steady. 6. Fast(within 2 days) and effective supplier field team onboarding process through live interviews for quick resource arrangement when required. 7. Empowered supplier in quality management by introducing quality manager's role at supplier end. 8. Sped up supplier acceptance clearance through use of ISDP and digital tools to improve supplier ROI. 7. Reduced first time ATP rejection rate from 15% to 8% by improving quality standards through strong checks.

  • Product Manager at Aodour
    Jan 2017 - May 2019 · 2 yrs 5 mos

    Laying the basis of a start-up (Aodour) and managed the pilot retail outlet in Lahore Pakistan: 1. Designed and implemented procurement process, standardizing each step starting from purchase requisition till shipment closure smooth business operation. 2. Derived multiple vendor meetings and took part in contract negotiations. 3. Arranged local vendors for materials and pilot site erection. 4. Introduced Vend for POS, backend for sales reports, inventory and stock handling system using the experience gained at Huawei to set a strong and professional approach of daily business at Aodour. 5. Successful revamping of Aodour outlet at Emporium Mall. 6. Prepared and structured product line for Aodour cosmetics and worked with logistics manager to find suppliers over-seas. 7. Worked out sales strategies and profit control each month to ensure monthly targets achievement. 8. Prepared sales reports and data analysis to check campaign effectiveness and suggest modifications and strategic adaptations for upcoming months to ensure healthy sales. 8. Planned monthly sales strategies and inventory structure to achieve sales targets. 9. Manage website content and took control of Vend system as Administrator.

  • Project Control Manager at HUAWEI Pakistan
    Sep 2014 - Jan 2017 · 2 yrs 5 mos

    Managed multiple medium to large-sized rollout projects of Huawei to successful implementation: • Coordinating among 5 major departments of CMPak Customer Group of Huawei including TMO, PMO, 3rd Party Vendors, ISDP, SCM, Platform and Steering Committee for the successful implementation of on-going projects. • Collecting and maintaining monthly, quarterly and yearly inventory requirement from all the projects under CMPak Customer Group. • Placing orders for new inventory and end to end monitoring of the shipment over Huawei ERP system for off-shore BOQs. • Follow up with the local vendors for the manufacturing and delivery of the material on-time. • Lead a team of 10 project coordinators nation-wide, which included training of new systems launched by Huawei for project management and controlling/monitoring project implementation. • Following up with 3 Major regional Offices regarding ongoing projects. • Initiated company A-Level project of CMPak customer group CMPak 3G&4G Rollout 2016 Project. • Set up PIP, HR-planning, 3rd party quota allocation and aligning of technical teams for smooth and efficient delivery of the Project. • Presenting delivery reviews of the new and on-going projects to PMO Office Huawei, Middle-east region.

  • Internship at Mobilink
    Jun 2012 - Jul 2012 · 2 mos

    Worked as an intern at mobilink. Responsibilities: - Keep a check on the access network. - Analyze the network quality on daily as well as weekly basis and report to the seniors. - Daily/weekly network data extraction - KPIs analysis