Ursula Ray, MBA

Regional Vice President of Operations | MBA|Process Improvement|Strategic Planning and Leadership|Business Development|Driving Operational Excellence and Growth

Atlanta Metropolitan Area

About

At Coast Dental, our team’s commitment to operational excellence is at the forefront, under my leadership as Regional Vice President. With a focus on strategic management, we've fostered growth and elevated clinical operations, ensuring each practice thrives within the Atlanta market. Our dedication to exemplary customer service and strict regulatory compliance has cemented our reputation for quality care. Previously, at Great Expressions Dental Centers, I spearheaded the onboarding of new doctors and crafted key performance reports, skills which now enhance my role in driving new business development and refining customer relationship management at Coast Dental. These competencies, coupled with a strategic approach to leadership, fortify our mission to deliver unparalleled dental services and contribute to the company’s steadfast growth.

Experience

  • Regional Vice President of Operations at Coast Dental
    Mar 2023 - May 2025 · 2 yrs 3 mos

    Responsible for the Atlanta, Georgia market providing decisive leadership, strategic management, and visionary guidance. Proven track record of driving operational excellence, and fostering growth across multiple dental practices.

  • Great Expressions Dental Centers (11 yrs 9 mos)
    • Director, Doctor Onboarding and Partnerships
      Mar 2022 - Oct 2022 · 8 mos

      Directly responsible for the new doctor onboarding journey from hire to retirement, developed performance reports, and presented PowerPoint Presentations and KPIs to the CEO and Executive Leadership Team to accomplish the organization’s growth initiatives.

    • Regional Operations Manager
      Jan 2017 - Mar 2022 · 5 yrs 3 mos

      Responsible for driving the strategic execution of Great Expression's vision, mission, and values through P&L management, exceptional customer service, and regulatory compliance in OSHA and HIPAA. Enhanced clinical operations and marketing to ensure the success of the practices.

    • Senior Operations Manager
      Feb 2011 - Jan 2017 · 6 yrs

      Managed multi-specialty and general departments, including Oral Surgery, Periodontics, Endodontics, Orthodontics, Pediatrics, and General Dentistry. Provided operational leadership to include P&L management, and profit maximization to ensure practice success.

  • Vice President of Business Development at Miccia Consulting
    2004 - Dec 2010 · 7 yrs

    Provide multifaceted business planning and development strategies to the healthcare industry and start-up companies. Positioned medical services and procedures to hospitals and healthcare facilities to identify prospects and establish relationships to obtain new business opportunities for clients.