New York City Metropolitan Area
Turns ambiguous AI ideas into real, working systems. Builds and scales enterprise AI solutions, connecting customer needs, technical infrastructure, and business outcomes. Focuses on making AI practical, scalable, and deployable in real world environments.
• Architected and configured 530 global AI Factory solutions, streamlining delivery workflows and enabling enterprise-wide deployments that drove over $3B in AI revenue • Founded and led AI Factory quoting team to deliver a faster, more accurate quoting process, empowering global sales teams and accelerating quote-to-delivery timelines by 40% • Shaped AI Factory roadmap by identifying automation opportunities and aligning priorities with engineering and product teams • Drove cross-functional collaboration with engineering, product, and design teams to scale AI Factory platform capabilities and enable advanced enterprise AI use cases
Product Management Rotation Program APEX Navigator • Persuaded Market Research team to budget $5000 for 6 qualitative customer interviews; integrated partner roles to translate importance of SaaS multi-tenant service offerings and Partner Ecosystem to Platform team • Conducted thorough research and competitive analysis on multi-tenant SaaS service offerings; Presented findings to Multi-Cloud and APEX Navigator teams which resulted in full alignment on multi-tenancy value add and business need PowerFlex • Drafted & published PowerFlex Licensing Guide V.1 on Dell Sales Portal; enabling clear visibility of licensing options amongst partners & internal stakeholders (PM, Engineering, Marketing, Sales) • Implemented new JIRA backlog methodology relocating unreleased program features (tickets) into “working backlog; resulted in 40% noise reduction from program release structure and increased visibility of unreleased features PowerScale • Devised and launched revenue dashboard leading to a 70% increase in revenue visibility amongst PowerScale PM Team
• Develop, implement and maintain all strategic social media communications, public relations, outreach, and event activities and materials. • Develop a plan to consistently increase the visibility and reputability of PBE. • Develop and update an organizational social media presence.
• Built enhanced repository enabling product managers to track customer insight; yielding a 65% increase in organizational transparency • Presented and aligned with leadership executives on future ideal process vision and milestones to achieve finalized objective • Utilized leadership and organizational skills to set weekly agenda for the project team. • Utilized Agile Methodologies by introducing phase approach to repository project. • Successfully worked cross-functionally across the entire ISG Portfolio.
• Focused on human-centered design, development, and testing of complex human-systems. • Recognized components of procedural systems that most closely relate to successful human performance in high-risk socio-technical systems. • Received CITI Certificate and IRB Training. • Dedicated 12 hours/week to conducting zoom experiments with participants and data analysis. • Conducted virtual experiments, via Zoom, with 80 participants from the Texas A&M community. • Utilized primary tasks, secondary tasks, and tertiary tasks tied with vigilance tasks to understand the effects of multitasking on operator performance.