Canada
I have gained over 10 years of diversified experience as Supply Chain Manager across procurement, imports, project management, production planning, upstream and downstream supply chain operations along with material and information flows in complex manufacturing dynamics and highly sensitive raw materials warehousing to distribution of finished goods. I have led projects close to $750 Mio in value and covering strategic scope of over a decade with stakeholders spread across 3 continents. Having worked in end to end Supply chain operations and continuous excellence has helped me acquire interpersonal, leadership, analytical, project and change management skills to develop, inspire and lead large teams and deliver challenging targets while maintaining sustainable key performance indicators and adherence to compliance requirements.
Heading Canadian supply chain and customer services teams driving business worth over $200 Million for 10 clients and serving all Canadian retailers across frozen, chilled and ambient product segments Transforming supply chain to a metric driven function to enhance customer service level, optimize cost and enhance profitability Driving process improvements to improve demand plan accuracy, reduce warehousing and inventory cost and drive visibility across sales and supply chain
Leading Preventive Maintenance and Compliance for Amazon branded fleet in Canada for Regulated and Non-Regulated Vehicles Successfully analyzed Vendor Network Base for Canada to ensure vital Preventive Maintenance Services (PM) vendor availability for Amazon fleet at every delivery station across Canada Effectively mapped information flow for Preventive Maintenance and Compliance data through 3rd Party Partners and Amazon Systems to drive data integrity and accurate metric calculation Leading mobile services pilot programs for Canada to provide maintenance, cleaning and washing services at the station and enhance fleet availability during operational hours
Spearheading team of 8 Area Managers and 500+ associates to deliver shift, day and week targets for outbound operations to the tune of 200,000 units per shift including pick, sort, pack and ship dock at the country’s second largest fulfillment center Launched LEAN-Continuous Improvement project to eliminate waste from pick process and improve throughput by 20% and driving savings up to $50 Million across the network while reducing manpower requirements Developed and implemented hourly KPIs for Process Assistants and Process Guides to effectively monitor and course correct goal achievement
Successfully leading a team of over 300 associates to deliver shift and day targets and support inbound function as a whole at one of North America’s biggest Fulfillment Centers Launched process improvement project to mistake proof the stow problem solve process and substantially reduce quality errors Spearheaded the project to identify and implement low cost & maintenance permanent solution to safely move freight carts Initiated project to create real time visibility of performance & quality metrics as well as critical information to 200+ associates working on the floor Initiated the game changer idea to use exoskeletons in heavy freight lifting to minimize risk of injuries and enhance productivity Initiated the project to reduce receive process without hampering productivity by using sampling method
Initiated Metro to Home White Glove Delivery Continuous Improvement Transformation beginning from value stream mapping to KPIs implementation to make the organization Best In Class Delivery Partner Successfully led waste identification, LEAN and Six Sigma on boarding for all employees Led KPI development from warehouse operations to delivery operations to achieve targets of customer experience, cost and timely deliveries by identifying gaps in system and physical processes
Spearheaded the project to switchover 3PL warehousing partner for temperature controlled warehousing of 55 SKUs by identifying best 3PL partner in terms of long term cost efficiency in transportation and warehousing cost Led system integration (EDI) testing and implementation to ensure a seamless transition