Udo Müller

About

Experience

• Managing Director (Founder) at KAUFsave Handelsgesellschaft mbH
  Dec 2018 - Present · 7 yrs 7 mos

  - Sales & Marketing Strategy - E-Commerce - Project Management (Green Belt Lean Six Sigma) - Process Improvement - Online Shop Development - Online Marketing incl. SEO | SEA www.eBooks-center.de und www.deutsche-buchhandlung.de

• Business Manager (Business Development / Market Entry Germany) at Digitsole
  Jan 2020 - Jul 2021 · 1 yr 7 mos

  - Market Entry Strategy - Business Development - Sales & Marketing - Establish Reference Center - Health Care App Concept - Distributor Management

• Head of After Sales / Customer Service Manager at Cochlear
  2007 - 2018 · 11 yrs

  - Increase Revenue 10 times 10 - Business Development - Sales Channel Strategy - Controlled Space Strategy - Founder Certified ServicePartner Program - Founder Cochlear Family Program - Process Management Awareness Program - Sales of Hearing Aids & Sound Processor - After Sales of Spares Parts & Accessories - Service Sales & Subscriptions Programs - B2C / B2B Marketing & Communication - Order 2 Cash (100 Mio. / Year) - Health Insurer Contract Management - Head of Logistic Germany / Austria

• Consultant at Freiberufler
  2004 - 2007 · 3 yrs

  - Transformation of M&A ResMed / MAP

• Customer Service Manager / Contract Management Health Insurer at ResMed
  2003 - 2004 · 1 yr

  - Contract Management German Health Insurer - Reimbursement - Order to Cash (30 Mio. / Year) - Change Management - ERP (Oracle) Development