United States
As a business intelligence leader with 10 years of experience, I'm passionate about using data to drive performance improvements and strategic collaborations with business partners. My track record includes delivering exceptional data models and communicating complex insights to stakeholders using the latest industry best practices and analytics standards. But it's not just about the numbers - I believe in the power of storytelling. My process-oriented engineering background and passion for art allow me to approach data analysis and interpretation with a creative and insightful mindset. I'm always looking for the story behind the data and the impact it can have on the people and communities it touches. Collaboration is key to success, and I'm a firm believer in teamwork and continuous learning. As a leader, I strive to create an environment that fosters growth, innovation, and inclusivity. At my core, I work off the following principles: 1๏ธโฃ ๐๐ฒ ๐ฟ๐ฒ๐น๐ฒ๐ป๐๐น๐ฒ๐๐ ๐ฎ๐ป๐ฑ ๐ฑ๐ถ๐๐ฒ ๐ฑ๐ฒ๐ฒ๐ฝ: Explore data with unrelenting drive to uncover impactful insights. 2๏ธโฃ ๐๐ผ๐น๐น๐ฎ๐ฏ๐ผ๐ฟ๐ฎ๐๐ฒ ๐ฏ๐ ๐ณ๐ผ๐ฐ๐๐๐ถ๐ป๐ด ๐ผ๐ป ๐ผ๐๐๐ฐ๐ผ๐บ๐ฒ๐: Work with colleagues to achieve desired outcomes. 3๏ธโฃ ๐๐ฒ๐๐ฒ๐น๐ผ๐ฝ ๐ณ๐๐ป ๐ฎ๐ป๐ฑ ๐ฎ๐ฐ๐๐ถ๐ผ๐ป๐ฎ๐ฏ๐น๐ฒ ๐๐ถ๐๐๐ฎ๐น๐ถ๐๐ฎ๐๐ถ๐ผ๐ป ๐๐ผ๐ผ๐น๐: Inspire curiosity and drive change through engaging data visualization. 4๏ธโฃ ๐ฃ๐ฟ๐ผ๐๐ถ๐ฑ๐ฒ ๐ฎ๐ฐ๐ฐ๐ฒ๐๐๐ถ๐ฏ๐น๐ฒ ๐ฑ๐ฎ๐๐ฎ ๐ฑ๐ผ๐ฐ๐๐บ๐ฒ๐ป๐๐ฎ๐๐ถ๐ผ๐ป: Make data easy to understand for all stakeholders. 5๏ธโฃ ๐๐ฟ๐ฒ๐ฎ๐๐ฒ ๐ฟ๐ผ๐ฏ๐๐๐ ๐ฎ๐ป๐ฑ ๐บ๐ฎ๐ถ๐ป๐๐ฎ๐ถ๐ป๐ฎ๐ฏ๐น๐ฒ ๐ฑ๐ฎ๐๐ฎ ๐ฝ๐ถ๐ฝ๐ฒ๐น๐ถ๐ป๐ฒ๐: Design pipelines for sustainability and accuracy. 6๏ธโฃ ๐ฅ๐ฒ๐ฑ๐๐ฐ๐ฒ ๐ฏ๐ฎ๐ฟ๐ฟ๐ถ๐ฒ๐ฟ๐ ๐๐ผ ๐๐๐ถ๐ป๐ด ๐ฎ๐ป๐ฎ๐น๐๐๐ถ๐ฐ๐: Make analytics accessible to everyone in the organization, regardless of technical expertise. ๐ udbhav-desai.GitHub.io
โพArchitected Instagram's Health of Business data application โ consolidating 15 fragmented dashboards into a unified analytics experience used by 250+ people monthly, and setting a new standard for how revenue, engagement, and experimentation insights are surfaced โพCore contributor to the buildout of Instagram's internal data application platform, using LLMs to create reusable components and templates that changed how data engineers ship analytics products; mentored 40+ engineers through hands-on code reviews and coaching to raise the design bar โพManage a team of data engineers supporting Instagram Ads Ranking, owning team roadmap, career development, and cross-functional partnerships with data science, ML engineering, and product โพRebuilt Instagram's signal loss tracking pipelines and dashboards, unblocking data scientists and product managers from quantifying monetization impact โพDelivered analytics pipelines and data products across Ads Quality, Ads Ranking feature signal discovery, and Ad Load monitoring
๐๐ผ๐ฟ๐ฝ๐ผ๐ฟ๐ฎ๐๐ฒ ๐ฃ๐ฟ๐ผ๐ณ๐ถ๐น๐ฒ Our Healthcare Navigation practice is designed to simplify employees' most pressing health and wellness questions. We achieve this through the use of data-driven technology and personalized care, resulting in a superior customer experience. ๐ฅ๐ฒ๐๐ฝ๐ผ๐ป๐๐ถ๐ฏ๐ถ๐น๐ถ๐๐ ๐ฃ๐ฟ๐ผ๐ณ๐ถ๐น๐ฒ I lead a team of data analysts and data engineers bringing together data from acquired organizations using Azure, SQL server, SSIS, Salesforce, and Power BI tools. I foster a culture of collaboration, creativity, and innovation, encouraging my team to be data influencers. Our goal is to provide actionable insights to support the organization's strategic goals. ๐๐ฒ๐ ๐๐ฐ๐ต๐ถ๐ฒ๐๐ฒ๐บ๐ฒ๐ป๐๐ โพ Achieved 15% monthly cost savings on Azure Data Factory by optimizing Salesforce import pipelines, and fine-tuning Azure integration runtime settings. โพ Led consolidation of legacy on-premises SQL server dependencies to Azure SQL, minimizing redundant code maintenance. โพ Coached direct reports in advancing their SQL skills and developing advanced interactive dashboards. โพ Provided guidance and developed pipelines to integrate reporting concepts for 2 acquired organizations. โพ Set up reverse ETL processes for 3 unique marketing tactics responsible for reaching out to 1000+ members monthly.
Choreographed "Chalo Ramiye", a dance production performed annually by Kanopy Dance Company in Madison, Wisconsin. I am also a performer for the piece. "Chalo Ramiye" is a stunning Garba piece that tells the story of an ancient dance form, set on a professional, modern dance company.
๐๐ผ๐ฟ๐ฝ๐ผ๐ฟ๐ฎ๐๐ฒ ๐ฃ๐ฟ๐ผ๐ณ๐ถ๐น๐ฒ ConsumerMedical, which was acquired by Alight Solutions in 2022, collaborated with health plans, employers, and partner providers to simplify the complex healthcare system and improve access to high-quality care. Our goal was to help participants achieve better health outcomes and lower costs. ๐ฅ๐ฒ๐๐ฝ๐ผ๐ป๐๐ถ๐ฏ๐ถ๐น๐ถ๐๐ ๐ฃ๐ฟ๐ผ๐ณ๐ถ๐น๐ฒ As a lead business intelligence engineer, I played a pivotal role in setting our organization's analytics standards, conducting analysis, mentoring developers, and building new dashboards. Working with Azure, Snowflake, and Salesforce, I ensured that our data was accurate and reliable. I took pride in providing meaningful insights that guided our decision-making processes. I mentored and guided other developers, encouraging their growth. Building new dashboards and data visualizations, I made complex data easily understandable. I am passionate about driving innovation in business intelligence and empowering my team. ๐๐ฒ๐ ๐๐ฐ๐ต๐ถ๐ฒ๐๐ฒ๐บ๐ฒ๐ป๐๐ โพ Collaborated with Client Relations and Implementation teams to develop an efficient outbound files framework, automating report deliveries via PowerApp, SQL server, Azure Data Factory, and CRM Analytics. โพ Created an engagement dashboard by developing a marketing schema, data quality scoring process, benchmarks, and collaborating with clients and marketing executives for assessing 20+ million outreach attempts and 16 unique engagement tactics. โพ Pioneered and managed weekly Analytic TechTalks aimed at training team members on development practices and coordinating engaging discussions to enhance the quality of visual storytelling. โพ Analyzed 6 billion rows of claims data to identify data gaps in SmartSelect|MD, a physician ranking tool, working with data scientists to improve physician coverage by 20% for 5M+ west coast members.
๐๐ผ๐ฟ๐ฝ๐ผ๐ฟ๐ฎ๐๐ฒ ๐ฃ๐ฟ๐ผ๐ณ๐ถ๐น๐ฒ Epic Systems is a privately held healthcare software company that provides integrated electronic health records, population health management, revenue cycle management, and practice management solutions to hospitals and healthcare organizations. Their products are used by over 250 million patients worldwide. ๐ฅ๐ฒ๐๐ฝ๐ผ๐ป๐๐ถ๐ฏ๐ถ๐น๐ถ๐๐ ๐ฃ๐ฟ๐ผ๐ณ๐ถ๐น๐ฒ As a Business Intelligence Engineer, my role was to collaborate with Executive and Senior leaders across the company to design and build data solutions that answered important questions about software development, customer systems, and personnel. I was skilled in using SSIS, SSRS, SQL Server, Power BI, and in-house reporting tools to provide data-driven insights that guided our strategic decision-making. ๐๐ฒ๐ ๐๐ฐ๐ต๐ถ๐ฒ๐๐ฒ๐บ๐ฒ๐ป๐๐ โพ Created a COVID-19 Vaccine Administration dashboard that consolidated progress reports, system metrics, and forecasting results, enabling executives, engineers, and managers to monitor 500+ health systems, detect issues, and deliver software updates to improve vaccine distribution and administration. โพ Developed a personalized weekly SSRS digest for Epicโs Technical Solutions Engineers, integrating a prioritization algorithm with escalation leaders' input, achieving a 62% reduction in delivery time for escalated issue fixes. โพ Revolutionized management of software escalation processes across 14 channels by working with lead engineers to create a set of life-cycle metrics, an SSIS automated data model, and dynamic Power BI dashboard for streamlined analysis and decision-making. โพ Developed and maintained a suite of Patient Safety Reports and tables. Spearheaded the consolidated and optimization of redundant reports to improve monitoring of the software development process for escalations.
๐ฅ๐ฒ๐๐ฝ๐ผ๐ป๐๐ถ๐ฏ๐ถ๐น๐ถ๐๐ ๐ฃ๐ฟ๐ผ๐ณ๐ถ๐น๐ฒ My responsibility was to oversee a team of solution engineers, helping them to provide excellent customer support and grow their skills in supporting analytics tools. I maintained relationships with both direct customers and those of my direct reports, ensuring that their needs were met and exceeded. By fostering a culture of collaboration and innovation, I encouraged my team's growth and development. I worked with the management group, development, implementation, training and QA teams to detect trends in the healthcare and analytics industry to help drive better outcomes for our customers using Epic's analytics tools. We worked together to set goals for the team, provide resources to meet those goals and ensure that team members could deliver on high standards for customer support. ๐๐ฒ๐ ๐๐ฐ๐ต๐ถ๐ฒ๐๐ฒ๐บ๐ฒ๐ป๐๐ โพ Partnered with software engineers and QA to create a process for publishing clinical benchmarks, leveraging a robust steering structure and data-driven alerts to empower experts in tracking trends and identifying anomalies across 800+ monthly metrics from 500+ health systems. โพ Trained 700+ Technical Solutions new hires on healthcare analytics and supporting Epicโs Cogito tools. โพ Coached direct reports who were promoted to management roles
๐ฅ๐ฒ๐๐ฝ๐ผ๐ป๐๐ถ๐ฏ๐ถ๐น๐ถ๐๐ ๐ฃ๐ฟ๐ผ๐ณ๐ถ๐น๐ฒ As an Analytics Solution Engineer, I was dedicated to critical problem-solving and was constantly seeking ways to improve our customers' experience. I implemented new tools and methodologies to streamline processes and improve data quality, enabling our customers to make data-driven decisions with greater confidence. I also worked closely with customer analysts to develop patient registries, reports, and dashboards, ensuring that their analytics needs were fully met. By combining technical expertise with strong customer service skills, I was able to help our customers derive maximum value from their analytics solutions. I maintained long-term relationships with Parkland, ThedaCare, HonorHealth, Care New England, University of Chicago, and University Hospital (NJ). I also supported City of Hopeโs Implementation process. ๐๐ฒ๐ ๐๐ฐ๐ต๐ถ๐ฒ๐๐ฒ๐บ๐ฒ๐ป๐๐ โพ Guided 125+ customers to setup registries for the Aggregate Data Program, and participate in a Public Health Registry and navigate MIPS Specialized Registry requirements โพ Serve as a founding member of an internal Technical Services support group for Epic's self-service reporting tool, SlicerDicer. Initiated processes for troubleshooting, documented tool customization and partnered with early-adopter customers. โพ Partnered with customers to set up numerous custom Patient Registries to track unique needs for their patient populations โพProvided in-depth analysis of report queue metrics to improve reporting queue utilization and configuration.