Tel Aviv District, Israel
Marketing and Sales Operations Manager with 5+ years of experience in GTM Operations, Tech-savvy, result driven with passion for technology and innovation. Business Applications | Marketing Operations | Sales Operations | Marketing Automation | RevOps | Growth Marketing
- Led end-to-end management of marketing and sales tech stack, including tool selection, implementation, and integration. - Owned and managed HubSpot CRM - including workflows, lifecycle journeys, subscription types, contact segmentation, lead nurturing, sales operations, and platform integrations. - Executed the company's email marketing projects - Owned and optimized lead qualification and scoring process - Provided support to marketing and sales operations by conducting data cleaning, building workflows, and resolving sync issues through HubSpot and Salesforce. - Analyzed marketing and sales data, providing valuable insights and recommendations through reports and dashboards.
-Managed customer relations from onboarding to day-to-day success, including technical consulting and support. - Helped suit, define, and implement system features and add-ons according to the customer's needs including integrations and system customizations.
- Analyzed periodic updates, reports, and training metrics and communicating the insights to senior management. - Took an active part in implementing and integrating a new LMS system. - Owned the applicative support of the deployment of training programs and requirements relating to the new Learning Management System (LMS). - Conducted professional LMS training sessions for every employee and department in the company.
- Managed 5 teams (IT Network, Web maintenance, System Management, Active Directory, Help Desk) of 17 technical personnel, and provided service for over 500 different endpoint users at 15 different sites all over the country. - Managing the unit's IT and infrastructure projects from start to end. - Was the product owner of a new information system developed for the unit, including: *Defining the system and the customer specification requirements. *Communicating product needs directly by working with the development team. *Deploying and implementing the system for all endpoint system users.