Tyson Leaf

National Engagement & Short Course Team Lead

Wellington, Wellington, New Zealand

About

I am a hard working and driven individual, looking for new opportunities to learn and grow in the Customer Service Industry. I love meeting people from all walks of life and finding ways to make people feel welcomed. A key objective I have is to further develop my skill set in Customer Satisfaction within a customer focused industry and take the next step towards a career in leadership, with an emphasis on management. My main passions are travel and sport which has lead me down a path where I thrive on pushing myself towards a great role that allows me to meet a lot of new people every day

Experience

  • New Zealand School of Tourism (10 yrs 5 mos)
    • Regional Engagement Manager
      Jan 2022 - Present · 4 yrs 6 mos

      My role is to promote New Zealand School of Tourism, Elite School of Beauty & Spa, Cut Above Academy & Yoobee College of Creative Innovation as a tertiary provider to secondary schools and the industry in order to increase sales for both the range of tertiary courses and our Level 2 range of products through school visits, presentations and expos.

    • Trainer
      Feb 2016 - Present · 10 yrs 5 mos

  • National Engagement & Short Course Team Lead at UP Education
    Jan 2021 - Present · 5 yrs 6 mos

    National Engagement & Short Course Team Lead (Yoobee Colleges Ltd) This leadership role is focused on coordinating and driving the engagement, delivery, and development of short courses and outreach initiatives across Yoobee Colleges (NZ School of Tourism, Elite School of Beauty & Spa, Cut Above Academy and Yoobee College of Creative Innovation) national campuses and programmes. Short courses are designed to offer targeted, flexible learning opportunities in areas like creative arts, design, technology and professional upskilling

  • National Engagement & Short Course Team Lead at Yoobee Colleges Limited
    Jan 2021 - Present · 5 yrs 6 mos

  • Meriton Serviced Apartments (5 yrs 9 mos)
    • Guest Services Manager
      Mar 2014 - Feb 2016 · 2 yrs

    • Manager on Duty
      Aug 2012 - Apr 2015 · 2 yrs 9 mos

    • Guest Service Agent
      Jun 2010 - Aug 2012 · 2 yrs 3 mos

  • Guest Services at Jetstar Airways
    Apr 2008 - May 2010 · 2 yrs 2 mos