London, England, United Kingdom
Experienced Motor Vehicle Teacher/Trainer, Audi Master Technician and Aftersales Manager with a broad range of skills in Aftersales. Skilled in Negotiation, Hands-on Training, Customer Service, Automotive Repair, and Customer Satisfaction. Strong education professional with a (Cert Ed) Certificate in Education and QTLS focused in Vocational Teaching from The University of Huddersfield. Previously working as a Master Technician and Audi/VW Training Manager at the world's largest Audi Service Centre in Dubai. Then moving on to become the General Aftersales Manager for Lamborghini and Bentley in Muscat, Oman and currently the Group Aftersales Manager for a dealer group specializing in BYD.
General Aftersales Manager for Lamborghini and Bentley in Muscat, Oman.
I diagnose difficult faults on Audi vehicles and direct a diagnostic team to ensure a good level of first time fix and customer satisfaction.