Tyson Hall MIMI AAE CertEd QTLS

Group Aftersales Manager, Harmony New Energy Auto Service, BYD

London, England, United Kingdom

About

Experienced Motor Vehicle Teacher/Trainer, Audi Master Technician and Aftersales Manager with a broad range of skills in Aftersales. Skilled in Negotiation, Hands-on Training, Customer Service, Automotive Repair, and Customer Satisfaction. Strong education professional with a (Cert Ed) Certificate in Education and QTLS focused in Vocational Teaching from The University of Huddersfield. Previously working as a Master Technician and Audi/VW Training Manager at the world's largest Audi Service Centre in Dubai. Then moving on to become the General Aftersales Manager for Lamborghini and Bentley in Muscat, Oman and currently the Group Aftersales Manager for a dealer group specializing in BYD.

Experience

  • Group Aftersales Manager at HARMONY NEW ENERGY AUTO SERVICE UK LTD.
    Jun 2024 - Present · 2 yrs 2 mos

  • Service Manager at Audi Bahrain
    Jul 2022 - Jul 2024 · 2 yrs 1 mo

  • General Aftersales Manager at Fairtrade Auto Services LLC
    Mar 2019 - Aug 2022 · 3 yrs 6 mos

    General Aftersales Manager for Lamborghini and Bentley in Muscat, Oman.

  • Audi Master Technician (Audi Technical Specialist) at AL Nabooda Automobiles LLC.
    Jul 2015 - Nov 2018 · 3 yrs 5 mos

    I diagnose difficult faults on Audi vehicles and direct a diagnostic team to ensure a good level of first time fix and customer satisfaction.

  • Motor Vehicle Teacher at UNIVERSITY ACADEMY HOLBEACH
    Sep 2011 - Jul 2015 · 3 yrs 11 mos