Brooklyn, New York, United States
Experience in workforce development, training, human resources management, customer service and sales.
Conduct extensive research and outreach efforts to businesses to market NYSDOL’s Migrant/Asylum Seeker Initiative assisting work authorized asylum seekers/migrants find employment. Examine overall workforce needs in NYC and secured participation from various business industry partners to partake in NYSDOL sponsored events. Develop, implement, evaluate, and monitor plans to deliver workforce development and training programs throughout NYC.
Adjusts large and complex losses in their entirety. Responsible for completing all procedural requirements as outlined in the FCC and CR Procedural Manuals. Responsible for completing proper investigations on complex losses. Maintain control of assigned Suits vs. Exchange and other litigated specialty files. Monitor and control legal expenses. Attend litigation conferences, arbitration hearings and trials as necessary. Conducts re-inspections .Responsible for training of Claims personnel. Provide District Managers and Agents with information on loss trends in their specialty field. Provide feedback from District Managers and Agents to the Claims Office. Prepare written correspondence to District Managers and Agents regarding specialty issues. Assist Team Leaders and Supervisors in evaluating the technical abilities of specialty. Assist with the handling of authority requests during the absence of the Supervisor . Travel throughout the operating territory to assist with catastrophe losses. Review Claims Office Operations and conducts quality assurance evaluations. Promote safety at all times and comply with safety/ergonomic standards as outlined in relevant company published manuals. Perform other duties as assigned.
Investigated complex automobile claims. Interviewed insureds, claimants, witnesses, and other relevant parties to determine claim settlement, denial or review. Reviewed police reports and automobile damage to define extent of liability. Negotiated claim settlement and recommended litigation when settlement cannot be reached. Examined claims forms and other records to determine insurance coverage. Investigate and assess damage to property and create or review property damage estimates. Interviewed or corresponded with claimants, witnesses, police, physicians, or other relevant parties to determine claim settlement, denial, or review. Reviewed police reports, medical treatment records, medical bills, or physical property damage to determine the extent of liability. Negotiated claim settlements and recommend litigation when settlement cannot be negotiated. Analyzed information gathered by investigation and reported findings and recommendations. Interviewed and/or corresponded with agents and claimants to correct errors or omissions and to investigate questionable claims. Prepared report of findings of investigation. Referred questionable claims to investigator or claims adjuster for investigation or settlement. Collected evidence to support contested claims in court. Obtained credit information from banks and other credit services. Examined titles to property to determine validity and act as company agent in transactions with property owners. Communicated with former associates to verify employment record and to obtain background information regarding persons or businesses applying for credit
Ensured great customer service by assisting in location, availability and selection of merchandise Maintained store selling floor, fitting rooms, visual displays, presentation and conditions Assisted in daily store recovery, before, during or after store opening hours Promoted current sales and promotions to customers, including pricing of merchandise Adhered to company policies, procedures, and loss prevention practices Completed sales transactions and maintain proper accountability at registers Processed merchandise returns and exchanges courteously and under company guidelines Supported all management, visuals, and sales team at all times
Provided a sense of community for over 40 students owes semester. Organized and implemented programs with educational outcomes on topics such as community service,academics, multicultural, school pride, university resources and sustainability. Acted as crisis officer to mediate disputes between residents. Facilitated the social, academic, and personal adjustment of students to the residence hall and University.