Thilo von Steinburg

Healthcare Software Leader | Technical Consulting & Customer-Facing Delivery | Hospital IT, Interoperability | Building high-performing teams

France

About

I am a healthcare software leader with 25 years of experience building and scaling customer-facing technical delivery organizations in complex healthcare software environments. Today, I work at the intersection of product, engineering, sales and delivery, helping healthcare software scale successfully in complex hospital environments. At Doctolib, I built and scaled the customer-facing technical delivery function for the German market from 0 to 10 team members, supporting expansion into hospitals and large healthcare providers. My work includes interoperability partnerships, large healthcare customer implementations, and technical delivery from pre-sales through go-live. Earlier in my career, I worked in consulting at Accenture and in product management at eBay, which gave me a strong foundation in transformation, product thinking and execution at scale. My focus areas include: • Technical consulting, solution design and customer-facing technical delivery • Hospital IT and interoperability • Cross-functional leadership across product, engineering, sales and delivery • Building and scaling customer-facing technical teams • Large healthcare customer implementations Based in Southern France, active in the German market, with regular travel across Germany. Trilingual: German, English and French.

Experience

  • Doctolib (9 yrs)
    • Head of Technical Project Management - Key Accounts/Hospitals
      Oct 2019 - Present · 6 yrs 10 mos

    • Technical Key Account Manager - France & Germany
      Aug 2017 - Oct 2019 · 2 yrs 3 mos

      Doctolib is the leading ehealth company in Europe. We have 2 missions since day one : - make our healthcare systems more human, efficient and connected; - build a company of several thousand people sharing the same humanist values. Doctolib offers doctors and hospitals a software solution with a full range of services to help improve the efficiency of their operations, provide their patients with a more seamless experience, find new patients, and collaborate with other doctors. Doctolib offers more transparent access to healthcare for patients, by providing a full-suite of online services to manage their health. Doctolib allows patients to find nearby healthcare professionals, book / manage appointments online 24/7, have remote medical consultations via video and receive a digital prescription in their online account. We are hiring people in all positions. If you want to build a better healthcare system, visit our career page : https://careers.doctolib.fr/

  • Voyages-sncf.com (Greater Paris Metropolitan Region)
    • International B2B Lead - Overseas Business Unit / Rail Europe
      May 2016 - Jul 2017 · 1 yr 3 mos

    • Head of Customer Satisfaction & Project Roadmap - France Business Unit
      Sep 2014 - Apr 2016 · 1 yr 8 mos

    • Head of Project Management - France Business Unit
      Apr 2010 - Aug 2014 · 4 yrs 5 mos

  • Senior Product Manager, EU Search at AOL
    May 2009 - Apr 2010 · 1 yr

  • eBay France (Greater Paris Metropolitan Region)
    • Senior Manager
      Mar 2007 - Apr 2009 · 2 yrs 2 mos

    • Product Manager
      Jul 2004 - Feb 2007 · 2 yrs 8 mos

  • Senior Consultant at Accenture
    Sep 1999 - Dec 2002 · 3 yrs 4 mos