Istanbul, Türkiye
Talented executive, value-driven professional offering 20+ years of experience in Information Technologies. Known track record in increasing performance through dynamic leadership, strategic planning, process design, technology innovation and change management. Consultant on Foreign Trade Processes, E-Transformation, Information Security, Process Development.
Sunnen Products Sales, honing machines, solutions and projects
Managed the IT infrastructure and wide area network of 5 Branch offices and 15 liaison offices with over 150 users. Managed implementation project of ISO27001 Information Security Framework. Designed and setup Disaster Recovery Site, maintained DR Plan and performed periodic tests. Designed and managed various direct integration projects b/w corporate systems (Evrim, ETA, QDMS) and customer (Tofaş, Şişecam etc..) information systems that significantly reduce turnaround times in customs processes including import, export and accounting. Managed projects and teams in development and implementation of; • Mobile applications that provides customers with ability to monitor their customs processes on real time basis. • Intranet Portal with following modules: o HR applications (including performance appraisal, leave management, expense management and training planning, employee satisfaction survey), o Fleet Management applications (Insurance, maintenance, expenses, mileage etc.), o Sales and Marketing applications (lead customer administration, proposal management and sales reporting) o Document Management System o CRM o Corporate and Customer Reporting o Financial Applications (Cash Flow, Budgeting, Reporting etc.) o Service Level and Performance Management. • Digital Archive that indexes and stores electronic copies of customer documents. • Extranet Portal that provides customers with a rich set of tools to monitor their customs processes, access their documents, retrieve management reports and etc. • Customer Satisfaction evaluation and performance appraisal system. • Corporate Web Site Managed and supported specialists to perform IT operations and activities of Infrastructure and Network implementation and maintenance, Systems management, vendor and SLA management and user support.
• Military duties • Responsibility of the entire information systems of Recruitment Bureau. • Reporting responsibilities