Turev Kerem Kistak

Starbucks şirketinde Operations Manager

Istanbul, Türkiye

About

My profession is on Retail & Stores management. I am working for 25 years in international Retail Business(Tesco & Carrefour &Starbucks) I have experience in Purchasing & Operational Management in retail.

Experience

  • Starbucks (13 yrs 4 mos)
    • Operations Manager
      Jun 2021 - Present · 5 yrs 2 mos

      Responsible for the management and delivery of region’s sales, P&L and operations excellence targets, Plans and executes strategies to increase sales whilst controlling operational costs within the assigned region, Ensuring the execution and compliance of the existing Brand and company standards Proactively searches for and executes opportunities for growth and expansion within region. Plans new store openning in the region, Headcount planning and team stability, overseeing the proper application of the training processes,carry out disciplinary counsiling, Provides coaching, direction and leadership support to team members, challenges and inspires them to achieve results, Follow up the district's talent pools and creating the succession plans for District Manager level, Works with other functional teams and departments to ensure all functional activity meets the requirements & the needs of the operations, Leads/collaborates with key cross functional projects and working parties to enhance the customer experience and to drive business growth & profitability.

    • District Manager (Adana)
      Apr 2013 - Jun 2021 · 8 yrs 3 mos

      Duties & Responsibilities: •Works with and through District Managers to ensure regional sales performance meets or exceeds annual Company sales and market share objectives. Implements a regional sales strategy to be executed through the District Managers. Exercises fiscal control on allocated operating budgets •Ensures that the region is staffed with qualified, highly motivated sales personnel. Supports learning opportunities and encourages others to own their careers and take full advantage of BI career development offerings. Drives performance management of all personnel in the region including all disciplinary action to ensure personnel are meeting expectations in their roles. Works through District Managers to improve the effectiveness of the sales force and recognize and develop personnel for increased responsibility. •Utilizes appropriate data sources to develop regional business plans and to manage region at a high level of productivity. Leads the development of the business plan and ensures aignment with organizational goals. Ensures implementation and ognoing measurement of the business plan. Responds to the needs of the customer in a timely and professional manner. Contributes to the development of the zone business plans. Develops strong working relationships with internal Company customers. •Performs all Company business in accordance with all regulations Company policies and procedures. When violations are noted/observed they are to be immediately reported to management. •Communicates candidly with supervisor and direct reports. Ensures an open communication environment for direct reports. Applies appropriate coaching styles to each direct report to develop skills and ensure accountability. •Seeks to understand the main business drivers of current and potential customers, and tailors broad busienss strategies and solutions accordingly

  • Senior Group Category Manager for Fresh Products (chicken,meat&fruit and vegetable) at Carrefour
    Oct 2010 - Sep 2012 · 2 yrs

    Manage product portfolio to contribute to brand development Implement new product launches Contribute to local adaptation of advertising creative material; analyse media recommendations Implement promotions and ensure implementation of trade marketing plan Listen to and develop a deep understanding of consumers develop insights Analyse data on product segment/category to make recommendations to management Manage PPP budget for group of products and highlight issues Interact effectively with other departments (sales, logistics, training departments…) to support marketing objectives Develop and manage the team, ensure development and continuity of team expertise and know-how To contribute to the growth of the my categories

  • Category Manager at Tesco
    May 2007 - Oct 2010 · 3 yrs 6 mos

    · Determining purchasing budget and to seek for opportunities for the most effective way to purchase and supplying in the most efficient manner · Choosing the suppliers according to the purchasing plan and budget, making deals and agreements, revising the agreements according to the condition changes · Planning the marketing and sales performance of products to actualize given profitability targets, stock/sales balance, customer needs and expectations of the category · Coordinating the relationship between stores and suppliers, coordinating the operation of purchasing, inventory and product managing, monitoring all executions · Determining annual and seasonal category strategy by evaluating national and international developments in the sector, data regarding categories past practice and performance, and the targeted customer needs and expectations. · Identify and resolve strategic supplier performance issues to ensure customer satisfaction. · Perform total cost of ownership evaluations, perform supply-market research and conduct pricing audits and impact analysis for the pursuit of continuous cost improvements. · Work collaboratively with suppliers and customer stakeholders to identify and execute continuous cost and performance improvement strategies. · Coach and develop team members in their performance and professional development.

  • Grupo Dia (4 yrs)
    • Business Development Manager
      May 2005 - Apr 2007 · 2 yrs

      Project Management for Olive Plantation: Leading the foundation of Olive Plantation in Ayvalik, Place selection, plant seeding, formulation of feasibility plan Sales Project Management for Foldable Box Factory: Establishment of Sales team for Foldable Boxes in Turkey ,Customer Business Development :creation of demand for for foldable box and set-up of customer network both in Turkey and in Germany

    • Produce Manager
      May 2003 - Apr 2005 · 2 yrs

      Reaching best buying conditions with proper strategies Pricing under competition rules Strategy formulation based on varying market nature Follow up of market and competitor activitie Continuous negotiation with suppliers.