Tucker J.

Revenue Operations | GTM, Pricing & Margin Strategy | HubSpot + ERP Modernization | Wharton MBA

Greater Houston

About

Revenue Operations leader who builds scalable RevOps architecture that ties Sales, Marketing, CS, Finance, Ops, and IT to predictable growth. I design data-driven systems forecasting, enablement, CPQ readiness, territory design, and quote-to-cash controls for mid-market B2B teams selling SaaS and engineered industrial products across the U.S. What I deliver: • Operating cadence & governance: SLAs, lead routing, territories, and deal standards that remove friction and improve pipeline quality. • CRM + ERP integration: HubSpot integrated to ERP; evaluated future ERPs to future-proof the tech stack; increased CRM adoption +30% and standardized reporting in Power BI. • GTM systems: inbound + outbound, partner/channel motions, U.S. coverage; segmentation, capacity planning, and full-funnel dashboards that raise forecast accuracy. • Sales process & CPQ foundations: cleaner data, stage definitions, approvals, and quote-to-cash hygiene; requirements for CPQ and Q2C automation. • Enablement: playbooks, onboarding, and training that speed ramp for AEs/AMs, SDRs, and sales engineers. Highlights: • Launched a new B2B division and built the team, contributing to +43% YoY revenue. • Led capital project pursuits driving $1-5M+ in annual orders. • Directed large-scale operations earlier in my career (200+ personnel; $760M in aviation assets) - discipline I now apply to RevOps strategy & execution. Keywords recruiters use to find me: Revenue Operations, Sales Operations, GTM Operations, RevOps architecture, forecasting, enablement, CPQ, territory design, quote-to-cash, HubSpot, ERP integration, Power BI, and Clay.

Experience

  • RevOps at SQA Services, Inc.
    May 2026 - Present · 3 mos

    First RevOps hire🧑‍🚒

  • Steam Solutions (10 yrs)
    • Director of Revenue Operations
      Aug 2022 - Sep 2025 · 3 yrs 2 mos

      Built end-to-end RevOps architecture across Sales, Marketing, CS, Finance, Ops, and IT; led HubSpot CRM & CMS rollout for 46 users and enablement (training/playbooks), lifting adoption +30%; integrated with the existing ERP. Established data governance (SLAs, lead routing, territory design) and standardized quote-to-cash hygiene; created role-based forecasting and pipeline dashboards from IC to CEO. Future-proofed the tech stack by demoing and evaluating ERPs (Acumatica, Sage, NetSuite, SAP) for HubSpot integration; aligned data models and reporting. Drove GTM for an AI-controlled industrial heating solution (channel + territory selection, microsite, collateral), breaking silos and contributing to +16% YoY revenue; mid-market focus, inbound + outbound, US coverage with manufacturing partners. Kept ownership transition work at a high level: assessed options for a mid-sized B2B sales organization in partnership with external counsel—no sensitive figures disclosed. Stack highlights: HubSpot, Power BI, Clay; ERP integrations; reporting automation supporting CPQ readiness and quote-to-cash controls.

    • Sales Operations Manager
      Dec 2018 - Aug 2022 · 3 yrs 9 mos

      Launched a new B2B division and hired/onboarded 8 technical sellers; built enablement programs and territory design/account segmentation that helped deliver +43% YoY growth. Served as Business Systems + Marketing lead; integrated CRM with ERP, stood up pipeline hygiene and forecasting cadence, and automated lead flow with SLAs/lead routing. Led a Capital Projects team (custom-engineered bids; $1-5M+ orders) and tightened quote-to-cash coordination across Sales/Finance/Ops/IT; prepared CPQ process requirements.

    • Marketing Manager
      Jan 2017 - Dec 2018 · 2 yrs

      Unified three entities into one brand; launched a 66-page website and sales collateral to support inbound demand for engineered heat-transfer products and SaaS models. Implemented CRM-ERP integration; deployed M365 & SharePoint; ran user training (enablement) to centralize data and speed execution.

  • Senior Technical Sales at Robert Half Technology
    2014 - 2015 · 1 yr

    Managed full-cycle recruiting and client delivery, generating ~$2M in placement revenue; leveraged data to refine pipelines and forecasting of required coverage.

  • Aircraft Maintenance Officer at United States Marine Corps
    2009 - 2014 · 5 yrs

    Led operations with 200+ indirect reports and stewardship of $760M in aviation assets; directed cross-unit programs and training across 3 subunits/4 schools, strengthening governance and execution rhythms useful in RevOps architecture and enablement today.

  • Nuclear Power Plant Operator and Mechanic at US Navy
    2002 - 2005 · 3 yrs

    Qualified to operate Nuclear-Powered systems (HVAC, Hydraulic, Diesel, and Steam Systems) and perform associated organizational-level maintenance on mechanical systems for Submarine propulsion plants.