Gzira, Malta
I am a creative and communication-oriented Social Media Specialist with experience in social media management, content creation, and digital marketing. I have experience in creating content that aligns with brand identity, managing social media accounts actively, and developing strategies to increase engagement. Having worked in sales, marketing, and customer relations across different industries, I bring a strong perspective in both digital communication and human relations. I am someone who closely follows trends, adapts quickly to dynamic environments, and enjoys working in a results-driven way.
Managing social media accounts and content planning Creating digital campaigns to increase brand awareness Analyzing content performance and preparing reports Developing strategies to improve audience engagement
Managing sales processes and customer portfolio Supporting digital marketing activities Handling customer relations and quotation processes Conducting market research and competitor analysis
Managing sales operations Handling customer requests and after-sales support Preparing sales reports using Microsoft Excel Supporting marketing operations and campaigns
Welcoming guests and managing reservation processes Handling phone calls and email communication Supporting hotel operations through hotel management systems Ensuring customer satisfaction and assisting guests with their needs