Ho Chi Minh City, Vietnam
I’m Tu Le Cong — a DevOps leader with 10+ years of experience in banking and fintech, currently leading DevOps and operational governance for the Southern domain at VPBank. I drive reliability, scalability, and operational excellence across multiple mission-critical platforms, including Loan Origination Systems (LOS), Enterprise Service Bus (ESB), Content Services (CSP), eDocument Processing, and Internal Audit systems. I also collaborate with subsidiary teams (e.g., SmartPay) to ensure consistent DevOps standards, high availability, and compliance across fintech environments. My role focuses on: - Leading and mentoring DevOps engineers across domain teams, building scalable and standardized engineering practices - Standardizing CI/CD, GitOps, and automation across multiple systems and teams - Driving platform reliability in collaboration with SRE and DBA shared services, enforcing SLO/SLA, incident management, and performance standards - Establishing and enforcing operational governance, including release management, monitoring standards, runbooks, and incident response processes - Operating and optimizing cloud-native platforms (OpenShift/Kubernetes) and integration systems (IBM CP4I, MQ, API Gateway) I’m passionate about building resilient, scalable systems and advancing platform engineering and SRE practices in large-scale financial environments. 🔧 Technical Focus: - Platform & Cloud: OpenShift (OCP), Kubernetes, AWS - Integration: IBM CP4I, IBM MQ, API Gateway - DevOps: CI/CD, GitOps (ArgoCD), Infrastructure as Code - Observability: ELK, Grafana, alerting & incident response - Reliability Engineering: SLO/SLA, automation, Zero Ops Let’s connect and exchange insights on DevOps, SRE, and platform engineering in banking and fintech. #DevOps #SRE #PlatformEngineering #Cloud #BankingTech #Fintech
Leading DevOps practices for the Southern domain, managing multiple mission-critical banking and digital platforms including Loan Origination Systems (LOS), Content Services (CSP), eDocument Processing, and Internal Audit systems (IAMS). Responsible for: - Leading and mentoring DevOps engineers across domain teams, standardizing CI/CD, GitOps, and automation practices at scale. - Driving platform reliability in collaboration with SRE and DBA shared services, enforcing SLO/SLA, incident management, and performance optimization standards - Operating and optimizing cloud-native platforms (Kubernetes/OpenShift) and enterprise integration systems (IBM CP4I, MQ, API Gateway) - Establishing and enforcing operational governance across domain systems, including release management, monitoring standards, runbooks, and incident response processes - Governing DevOps and operational practices for SmartPay (VPBank subsidiary), ensuring high availability, scalability, and compliance for fintech services
Owned reliability and operational excellence of enterprise integration platforms (CP4I, enterprise payment services), supporting high-volume banking transactions. - Designed and implemented CI/CD pipelines on OpenShift using ArgoCD, enabling GitOps-based deployment and environment consistency - Built observability framework (ELK, Grafana, alerting) reducing incident detection and response time - Led initiatives to improve system resilience, including auto-remediation and Zero Ops operating model - Collaborated with cross-functional teams to align system architecture with SLO/SLA and scalability requirements
Managed end-to-end operations of Loan Origination System (LOS) and its integrated ecosystem (ICB, CIC, internal services), ensuring system stability and business continuity. - Led daily operations, incident handling, and coordination with vendors and internal teams - Managed deployments, system monitoring, and performance optimization - Supervised team members (8 staff), task assignment, and issue tracking Key projects: - Built integration with State Bank CIC system - Led DR switching and data center migration for LOS - Upgraded LOS and Oracle Database (19c) - Migrated ICB services to AWS and refactored system architecture
- Administration and reporting of performance for servers, SAN, Tape Library (TS3200), and maintenance systems. - Administration and maintenance of Linux, Unix (AIX), and Windows servers, along with end-user support. - Updating and upgrading firmware, operating system levels, and new features for server series P and server series X. *Project completed: - Upgraded the IBM server series P for core Card, ATM Switch Server, and Website Card management, transitioning from p615 with Power4 chips to p550 with Power6 chips. - Achieved PCI-DSS compliance with Control Case in 2014. My role included installing, configuring, and creating policies for all systems. - Successfully implemented the AML system, OmniScan.
- Management of Cisco, Juniper devices such as Cisco PIX, Cisco ASA, Juniper SRX, EX series, Nortel and take in charge with the configuration, maintenance follow the request by the Ho Chi Minh Department - Worked with monitoring tools as like CiscoWork, Solarwind, Cacti to make sure stable service - Implemented the mail server MX Exchange, Mdaemon, Zimbra and also intergrated firewall system Kerio, ISA 2006 based on the request;; Configured and run database server DB2, MSSQL 2008, IBM DB2 on Windows, CentOS platform. - Intergrated CAS with LDAP Active Directory, IBM Lotus Domino and MX Exchange 2007 - Setup, managed project manager system Redmine, version control system Collabnet Subversion - Setup and configured video conference, VoidIP system The project completed:: - Monre Websphere Portal - The official website of Ministry of Natural Resource and Environment - Implemented and set up Juniper SRX devices in 16 southern provinces for centralized management as network cluster at the Department of Informatics Technology