Manasquan, New Jersey, United States
AI Claude code builder with over 45 years of programming and technology services. Extensive SaaS / Hosted client experience in both Microsoft Azure and AWS. Extensive knowledge and success in infrastructure and application management, security, and cloud computing.
American Golf System has been offering Golf Software since 1996 • Built Microsoft Azure environment using Claude to build Tournament Software. • Designed Golf League play with “on-course” mobile entry and Leaderboard. • Upgraded code base to SQL Server on Azure. • Manage customer support and handle all software inquiries. • Market product to golfers throughout the world to expand base. • Research new technologies including the use of Artificial Intelligence to improve customer. experience. • Improved customer retention rates through proactive communication.
Received multiple “Living Proof” awards for Technology Excellence at Fiserv including migration of SaaS systems to Microsoft Azure. Facilitate development of project plans and manage from inception to completion for Client Services Team. Foster positive relationships with key stakeholders including major banks, prioritize conflicting requirements and timelines, establish milestones and maintain high level progress status and reporting to clients and our line management. Run daily standups and organize technical teams for execution. ● Manage Major Client upgrades of hosted and on-prem products supporting Fed Wires, Swift Payments and complex financial products for multiple banks. ● Lead Project Teams at Client sites for functional and technical discovery. ● Designed and Developed Jira and VBA processes to organize Management Dashboards, change requests, status reporting and defect reporting by client banks.
● Developed numerous MS Power Automate / Platform processes to gather user input, integrate and create Jira issues while updating SharePoint with automated notifications and alerts. ● Maintain and enhance Jira and Confluence usage including user security, project setup, Dashboards, sprint setup and any other required activities. ● Run multiple daily standups with offshore development groups in software changes and production delivery.
Lead Application Technology Team in sales transition from Citi to North Lane Technologies. ● Head of Application Technology Teams for Prepaid Debit and Credit Cards. ● Maintained AWS Route 53 Domain Services for Division. ● Led Change Management processes (CAB, Change Advisory Board) for all technology activities in North America. ● Slashed project startup time by 50% and maximized productivity through process improvements for requirements gathering and introduction of Scrum, Slack, Jira and Confluence collaboration tools to improve product delivery. ● Yielded $2M savings over 30 month period through discovery and elimination of system flaw with Clearinghouse transactions. ● Launched Responsive Mobile Products including Virtual Express Wallets and Payout App for major international clients including Disney Cruise Lines, Home Depot, AT&T and Direct TV for both International and Domestic use including currency exchange capabilities.
● Led Project Management Office including oversight of HP Project Portfolio Management including establishment of governance processes across multiple teams and organizations to satisfy risk assessment, marketing objectives, operational readiness, and technology choices. ● Successfully delivered major upgrade of Credit Card applications servicing $500M including expansion of mobile payment solutions and digital capabilities including B2B Clients. ● Produced budgets, forecasts, business cases and technology direction for Enterprise Systems including 15+ Technology Resources.