Bracknell, England, United Kingdom
With over six years of experience in sales and account management, I currently lead the inside sales team at Technogym, where I focus on driving measurable improvements in productivity, sales growth, and team performance. My work focuses on delivering excellent customer service, effective negotiation, and coaching to strengthen team capabilities and align sales strategies with broader business goals. At Technogym, I collaborate with multiple segments and teams to ensure cohesive operations and the seamless execution of sales initiatives. My commitment is to lead the team toward consistent success by fostering collaboration, setting clear goals, and continuously refining our approach for optimal performance.
I currently lead the inside sales team at Technogym, where I focus on driving measurable improvements in productivity, sales growth, and team performance. My work focuses on delivering excellent customer service, effective negotiation, and coaching to strengthen team capabilities and align sales strategies with broader business goals. At Technogym, I collaborate with multiple segments and teams to ensure cohesive operations and the seamless execution of sales initiatives. My commitment is to lead the team toward consistent success by fostering collaboration, setting clear goals, and continuously refining our approach for optimal performance.
I was dedicated to managing a portfolio of top clients, focusing on revenue growth and client satisfaction. I built strong relationships with key decision-makers, ensuring their training needs were met through tailored solutions. My proactive approach in upselling training courses contributed significantly to client engagement and loyalty.
I was responsible for designing and executing e-marketing campaigns while managing all PR and marketing across social media platforms. I collaborated closely with outsourced marketing experts to ensure alignment with company objectives. Additionally, I engaged with existing customers to foster relationships and create new sales opportunities and enhance customer engagement, contributing to the overall growth of the company.
At HCS Communications, I helped drive business development for a diverse range of print and document management solutions. My focus was on delivering exceptional customer service and fostering strong client relationships. I ensured that clients received tailored solutions that met their unique needs.
At Kronos, I specialised in delivering comprehensive workforce management solutions to clients worldwide. My role involved consulting on time and attendance systems, enhancing HR processes, and implementing effective scheduling and absence management strategies. I contributed to improving workforce productivity and minimizing compliance risks for organisations across multiple industries.