Troy Charles

Human Resources Professional

United States

About

Adept Human Resource Manager with diverse experience in managing and collaborating human resource employees and optimizing workflow. Advances employee-oriented programs emphasizing customer service, teamwork, and best in class performance. Talent for aligning business strategy with corporate culture; recruits and develops top talent; streamlines processes and procedures resulting in increased efficiency and productivity.

Experience

  • Human Resources Manager at Vivot Equipment Corportation
    Feb 2019 - Oct 2019 · 9 mos

     Formulated a viable recruitment process which enabled the company to come into compliance with the Client’s and VI Department of Labor mandatory requirements.  Spearheaded a personnel file audit.  Represented the company in wrongful discharge cases along with legal counsel.  Worked with company’s legal counsel in establishing a handbook.  Refreshed the new employee hiring packet and revamped the new employee orientation.  Performed hands on recruitment for the various company openings.  Investigated and disciplined employees accordingly.  Handled insurance during open enrolment periods for eligible employees.  Handled various issues for a 400 plus person workforce.  Remained in communication with the client’s various department to ensure continuous compliance.  Stepped in logistically if the logistics coordinator was unavailable.

  • Human Resource Coordinator at Pinnacle Services LLC
    Oct 2016 - Feb 2018 · 1 yr 5 mos

     Tackled most employee relations cases resulting in 100% employee satisfaction.  Educated line supervisors by simplifying company policies and procedures resulting in a 90% reduction of employee inquiry.  Trail blazed tracking of time and attendance, insurance, and 401K eligibility for the company’s 170 employee work force.  Spearheaded personal grievances of employees diplomatically and in an amicable manner resulting in a 100% satisfaction.  Facilitated timely recruitment of exempt, non-exempt, staffing, and temporary personnel.  Launched the on boarding process for each new recruit ensuring all start to work dates were met.

  • Human Resources Manager at Peak Maintenance, LLC
    May 2012 - Nov 2014 · 2 yrs 7 mos

     Pioneered daily attendance, insurance, and 401K tracking for a workforce that fluctuated between 150-310 employees.  Collaborated with other members of management and department heads to make recommendations for employment/terminations.  Procured company insurance benefits via insurance broker.  Updated and maintained policy and procedural manuals for use by all employees.  Recruited/interviewed candidates, prepared new hire packets, and conducted new employee orientation as well as other logistical assignments

  • Human Resource Administrator at Compass Group
    Feb 2008 - May 2011 · 3 yrs 4 mos

     Presided in a neutral advisory capacity between management and associates in the interest of maintaining consistency.  Handled HR related documentation and records commanding the role of custodian of records.  Functioned as the first point of contact for all human resource related activities.  Represented the company in some labor hearings while assisting corporate counsel in others securing 90% victories.  Scouted and procured training for managers resulting in 100% course completion.  Coordinated interviews and directed applications to the right channels.

  • Office Manager at Tiger St. Croix Construction
    Jun 2006 - Jun 2007 · 1 yr 1 mo

     Executed and managed day to day administrative on site operations.  Spearheaded daily timekeeping duties via auditing and entering hours for weekly submission to the corporate office for payroll processing & distribution for a 300 person crew.  Entered employees’ hours into SAP for billing purposes.  Recruited and on boarded employees.