Santa Rosa City, Calabarzon, Philippines
I turn messy, manual workflows into systems that run themselves. Over the past 3+ years, I've worked behind the scenes for US-based businesses — wedding planners, hospitality brands, consultancies — building the operational backbone that lets them focus on clients, not admin. What that's looked like in practice: → Cut repetitive admin tasks by 35% with custom Zapier + AI automation → Improved client response times by 40% through better workflow design → Delivered 100% on-time coordination across every training program I ran Right now I'm doing two things: 1. Helping local service businesses (salons, HMAs, boutique brands) set up automated booking, CRM, and lead follow-up through AutomateWithJosh 2. Open to remote Operations, EA, or Training Coordinator roles with US-based teams If your business is drowning in manual follow-ups, missed bookings, or scattered client data — or if you're hiring for ops support — let's talk. 📩 [email protected]
• Provided virtual admin support to a Hair aand Makeup Business • Managed email communication, appointment coordination, and client records • Helped organize internal systems for better client follow-up and retention
Streamlined email, calendar, and client coordination workflows, improving operational efficiency by 30%. Managed end-to-end social media scheduling, increasing posting consistency and audience engagement. Built and maintained structured databases and operational reports for accurate, real-time tracking. Designed and deployed Zapier and AI-driven automations that reduced repetitive administrative tasks by 35%.
Managed backend operations and workflow organization for an AI-driven wedding planning business. Delivered research, data entry, and documentation support with high speed and accuracy. Streamlined cross-functional communication and task tracking across distributed team members. Configured automation and system integrations that improved task completion efficiency by 25%.
• Managed daily administrative operations for a US-based Wedding Venue • Coordinated client bookings, scheduling, and communication with 99% accuracy • Provided proactive support to ensure seamless guest experiences
Reduced average client response time by 40% through proactive administrative and customer support management. Coordinated bookings, inquiries, and scheduling to ensure smooth daily operations. Organized files, schedules, and operational reports, improving team efficiency by 30%. Supported social media presence and online engagement initiatives, boosting visibility.
• Oversaw project schedules, reports, and team communication • Managed social media and created reports to track engagement and outreach results • Trained staff on new administrative tools and process