Charlotte, North Carolina, United States
Throughout my career, I've built trusted partnerships with C-suite and senior leaders by helping them stay focused on the work that matters most. I enjoy creating order in fast-paced environments, anticipating needs, and bringing structure to competing priorities so executives and teams can move forward with confidence. My experience spans executive support, operations, project coordination, workplace experience, and people leadership. I've supported CEOs, COOs, and senior executives by managing complex calendars, executive communications, travel, meetings, special projects, and cross-functional initiatives. Along the way, I've also had the opportunity to lead a team, improve processes, and contribute to employee engagement and workplace culture. I'm known for being proactive, adaptable, and someone people can count on to follow through. Whether coordinating behind the scenes or stepping in to solve a problem, I take pride in making the work around me run more smoothly. I'm currently seeking Executive Assistant, Executive Operations, or Executive Business Partner opportunities where I can contribute as a trusted partner and help leaders and organizations thrive.
• Provided comprehensive administrative and operational support to the CEO, enhancing communication and scheduling efficiency. • Assisted with operational tasks across multiple locations, ensuring seamless site visits and coordination. • Tracked and reported on facility observations to support ongoing operations and improve workflow.
Concord, CA ➡️ Charlotte, NC
Executive Support: Managed the COO’s complex calendar, sensitive scheduling, meeting preparation, and leadership workflows across the 380-employee Operations and Service organization. Operations Coordination: Coordinated meetings and deliverables with leaders and EAs, prepared agendas and follow-ups, and maintained shared systems in Teams, OneNote, Loop, and SharePoint to streamline communication. Special Projects: Led planning for the annual Hero Award trip for 31 associates and 9 leaders. Managed Cvent registration, vendor coordination, travel planning, and personalized itineraries. Received MVP recognition. Process Improvement: Partnered with HR, Legal, Finance, and Accounts Payable on improvements to the Contract to Payment process. Employee Engagement: Co-chaired the Black Professionals Network ERG, planning events, coordinating speakers, and supporting cross-site engagement.
Supported multiple Vice Presidents across HR and Marketing and their teams. Managed executive scheduling, confidential workflows, cross-functional coordination, and communication, and provided backup support to the CMO’s Executive Assistant for senior-level priorities. Executive Onboarding and Leadership Support Provided enhanced support to the newly hired VP of Brand Engagement during his cross-country relocation. Coordinated onboarding meetings across the Specialty and Cleaning Business divisions to accelerate his onboarding and helped facilitate communication and organization for his new leadership team. Cross-functional Support Coordinated closely with the HR Business Partner team and supported the Head of Workforce Strategy, aligning schedules and communication across leaders located in different offices. Leadership and Administrative Community Selected as a member of the Administrative Assistants Leadership Team, an invite only group focused on improving collaboration, communication, and consistency across administrative functions. Helped plan recognition programs, leadership forums, and cross departmental events. Department Operations Coordinated onboarding and offboarding tasks, job requisition documentation, hiring logistics, leadership meetings, and domestic and international travel. Maintained organized systems in Teams, SharePoint, and OneNote to support department operations and reduce follow ups.
Operations Support Processed trades, reconciliations, and account maintenance tasks with accuracy and attention to detail. Ensured compliance with internal controls and industry regulations. Cross Functional Coordination Communicated with Advisors, Client Services, and internal teams to resolve trade issues, verify information, and support daily operations. Process and Documentation Reviewed transaction documentation, monitored workflow queues, and maintained organized records to support efficient trade processing. Reconciliation Support Identified transaction discrepancies, researched root causes, and partnered with team members to ensure timely resolution.
Office Operations Managed daily office operations for a fast paced trading environment, including supplies, facilities coordination, vendor management, and maintaining office equipment. Oversaw mail, shipping, and courier services and served as the primary liaison to building management. Reception and Administrative Support Handled front office responsibilities, managed sensitive documents, and coordinated expense reports. Provided administrative support to traders and financial advisors, ensuring a well organized and supported workplace. Onboarding and Compliance Support Coordinated onboarding for new hires and assisted with compliance paperwork and required documentation. Worked closely with HR, IT, Finance, Compliance, and Facilities to support office processes. Events and Logistics Organized team lunches, meetings, and office activities, and supported coordination for office moves and other site logistics.