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Firm believer that soft skills are the foundation of not only a professional career, but all aspects of life. Proud to be part of an organization that continuously teaches these skills and so much more. Thrilled to have the opportunity to facilitate my own sessions on Emotional Intelligence, Conflict Resolution & Dealing with Difficult Behaviours. Never stop learning!
- Facilitating courses on Emotional Intelligence, Conflict Resolution and Dealing with Difficult Behaviours
- Managed corporate social media accounts to boost engagement - Led ROI Survey project to analyze client feedback and improve offerings - Developed client case studies for marketing initiatives
- Created numerous defensive marketing plans for individual Foodland stores to curb sales lost to competition - Analyzed Facebook page data for all Foodland Ontario stores to develop best practices playbook - Effectively managed internal and external partner relations for the Foodland Food Truck Tour project - Developed specialized marketing support plans for select stores with programs not supported in flyer to promote store choice
- Analyzed donor data over the past 5 years to determine qualifications and categorize leads - Streamlined New Hire and Retiree reports to shorten analysis and decision time - Effectively led FYE 'Thank You Video' project to send top-level "Circle" donors - Spearheaded exclusive donor reception