North York, Ontario, Canada
Hi! I'm a graduate from the University of Waterloo with a Bachelor of Science degree with a focus on Biomedical Science and a minor in Human Nutrition. My academic journey has equipped me with a keen ability to comprehend the bigger picture in various roles. I excel in dynamic environments where challenges drive innovation. Taking the lead comes naturally to me, and I derive satisfaction from creating collaborative workspaces that facilitate task comprehension and execution for all team members. Eager to broaden my professional horizons, I actively seek new and challenging opportunities. I believe in continuous personal and professional development, always striving to become a better version of myself. Thank you for visiting my profile. I'm excited about the potential for growth and contribution in diverse and challenging professional environments. Please feel free to contact me!
- Supervised and coordinated a team of 10-18 staff members serving 300-600 customers per shift in a fast paced retail environment - Adapted and delegated task during changing demands while ensuring accuracy and prioritizing consistent service delivery - Delivered exceptional customer service in high-traffic environment, maintaining strong customer satisfaction and brand loyalty - Strengthened team collaboration within 40+ staff organization through encouraging and mentoring varying shift teams, enhancing efficiency and smooth service consistency
- Coordinated the assignment of roles to dedicated teams of executives, facilitating the seamless execution of specific tasks and events to foster the club's continuous growth and success. - Formulated both long-term and short-term plans, strategically designed to create a growing and inclusive environment for both members and executives, ensuring sustained success. - Collaborated with third-party facilities to organize appropriate training equipment and responsibilities, ensuring proper operations within their premises.
- Planned and conducted routine team workouts and personalized training sessions for individual team members. - Ensured that each workout was both challenging and effective, aligning with the overall objectives of the team. - Created a friendly environment to ensure healthy relationship with team members outside of training - Collaborated with coaches during the on-season, responsibly making strategic decisions regarding the roster in preparation for competitions.
- Led professional training sessions for students on how to use Adobe Acrobat proficiently and effectively to deploy into their professional lives - Provided students with an additional Adobe Acrobat handbook to use refer back to - Curated lesson plans and schedule to accommodate student needs and progression in a timely manner
- Fluently communicated and provided service to a various clients, in both English and Cantonese. - Sourced laptops, replacement parts, and various computer components tailored to meet the specific needs of customers. - Constructed a diverse range of computer systems, ranging from casual office desktops to intricately designed water-cooled gaming desktops. - Applied technical expertise to address both hardware and software issues in computer systems, ensuring comprehensive solutions. - Conducted thorough assessments of computer and mobile devices, devising and implementing services to solve identified problems and enhance overall functionality.