United States
I’m a workplace and facilities leader focused on creating environments that support people, scale with the business, and hold up through change. Throughout my career, I’ve helped organizations navigate growth, consolidation, and transformation by pairing clear strategy with thoughtful execution. My leadership approach centers on clarity, culture, and connection. I focus on employee well-being, operational resilience, and long-term sustainability while delivering practical results. My experience spans workplace strategy, facilities operations, real estate portfolio management, and global service delivery. I’ve led large-scale construction projects, office renovations, relocations, and decommissions, aligning workplace decisions with business needs and how people actually work. I’m known for building strong cross-functional partnerships and developing high-performing, inclusive teams. Recent highlights include: Delivered a 1M+ sq. ft. global HQ campus, leading $500M+ CapEx across office, lab, and amenity environments with a focus on sustainability, culture, and operational resilience. Directed workplace and IT operations transformations across North America and EMEA, integrating service delivery and employee experience under a unified strategy while reducing budgets by 13%. Optimized the real estate portfolio to generate $1.8M in immediate savings, with additional long-term cost reductions identified, bringing total potential savings to $3M. Updated company travel policy and led implementation of a new travel platform, driving approximately $800K in annual savings through improved compliance, visibility, and vendor optimization. Built and developed teams during periods of change, strengthening engagement, accountability, and performance Improved vendor performance and service quality through clear expectations and ongoing collaboration I’m steady, practical, and collaborative and someone who brings structure without overcomplicating things and keeps people at the center of every decision.
- Lead global Workplace Services and IT Service Desk strategy, aligning operations, infrastructure, and employee experience to support business growth and a hybrid workforce. - Drive real estate portfolio optimization using utilization and financial analysis, negotiating lease restructures, space reductions, and consolidations that delivered $1.8M in immediate savings and $3M in future cost avoidance. - Own vendor and partner performance end-to-end, leading contract negotiations, QBRs, and SLA governance to improve service quality while eliminating operational inefficiencies. - Oversee multi-site office operations across regional and international locations, standardizing processes and elevating consistent, hospitality-driven workplace experiences at scale. - Launched a new corporate travel platform and policy redesign, consolidating vendors and improving compliance, reducing annual spend by $800K.
- Led large-scale workplace initiatives including site consolidations, expansions, and portfolio transitions, optimizing footprint, reducing overhead, and delivering a 23% operating budget reduction while enabling scalable growth. - Directed global Service Desk operations and IT support strategy, aligning tools, processes, and SLAs with enterprise ITSM standards to improve response times, service reliability, and employee satisfaction. - Designed and launched employee-centric workplace programs focused on productivity, wellness, and experience, increasing engagement, retention, and day-to-day effectiveness across hybrid teams.
- Directed workplace strategy and facilities operations across multiple North American locations, managing a $25M global operating budget and aligning space, service delivery, and infrastructure with company growth and hybrid work models. - Led end-to-end delivery of office buildouts, renovations, consolidations, and real estate transitions, completing projects on time and on budget while improving utilization, functionality, and employee experience. - Served as the primary partner to HR, IT, Finance, and leadership for workplace planning and employee services across major hubs, forecasting demand and enabling seamless day-to-day operations. - Standardized processes and strengthened vendor performance across sites, eliminating inefficiencies, controlling costs, and driving measurable operational savings. - Balanced hospitality-driven employee experience with operational excellence, creating safe, reliable, and scalable workplaces during periods of growth and change.
- Owned workplace operations and capital strategy across corporate and regional campuses, aligning infrastructure, space, and services with enterprise growth and resilience. - Drove portfolio and workplace optimization initiatives that improved utilization, engagement, and operational efficiency. - Managed $500M+ in capital investments, delivering major renovations and improvements while reducing operating costs by 18% and maintaining tight 2% budget variance.
- Owned regional facilities and workplace operations strategy, scaling services to support rapid growth. - Implemented reliability and asset programs achieving 98%+ uptime, protecting productivity and business continuity. - Led vendor governance and contract negotiations, driving accountability, performance, and savings. - Ensured enterprise compliance and operational resilience through cross-functional partnership with EHS, Security, and IT.
- Enabled rapid company growth through proactive space planning, day-to-day facilities operations, and targeted workplace upgrades, ensuring capacity, reliability, and seamless support for expanding teams. - Led deployment of a CAFM platform, modernizing space utilization tracking and reporting, and providing leadership with actionable data to inform real estate and cost decisions. - Owned daily workplace operations and vendor coordination, directing service partners and internal staff to deliver consistent, high-quality support while improving efficiency and service performance.
- Led workplace and facilities operations for corporate headquarters and regional offices, aligning services, space planning, and infrastructure with rapid company growth. - Managed cross-functional programs spanning facilities, office services, and employee experience, improving service delivery and workplace satisfaction. - Oversaw vendor strategy, contracts, and performance (janitorial, maintenance, security, and support services), strengthening SLAs and controlling costs. - Directed capital improvements, renovations, and space reconfigurations to support headcount expansion and evolving business needs. - Partnered with HR, IT, and leadership to forecast workplace demand and enable seamless day-to-day operations.
- Supervised daily facilities maintenance and building operations, ensuring safe, reliable performance of MEP systems across office and technical environments. - Implemented preventative maintenance and asset tracking programs that improved equipment reliability and reduced unplanned downtime. - Led on-site technicians and vendors, prioritizing work orders, managing schedules, and improving response times and service quality. - Supported renovations and construction projects, coordinating contractors and ensuring on-time, on-budget execution. - Maintained compliance with safety, environmental, and regulatory standards in partnership with EHS and Security teams.
- Supported day-to-day facilities and workplace operations including work orders, vendor coordination, space moves, and office services. - Assisted with space planning, employee relocations, and office reconfigurations to support organizational changes. - Coordinated service requests and preventative maintenance activities to maintain a consistent, high-quality workplace environment. - Built strong cross-functional relationships with IT, HR, and site leadership to resolve issues quickly and improve employee experience.
Strong project management skills – effectively coordinate projects with internal customers and contractors ensuring timely completion within project scope and budget. Perform ergonomic evaluations and implement workstation adjustments accordingly. Responsible for the direction and leadership of the janitorial staff and HVAC contractors pertaining to daily facilities maintenance activities. Leader of both the corporate medical emergency response team and the environment, health and safety teams. Created and managed company’s injury and illness prevention program (IIPP) according to Cal-OSHA specifications. Coordinate all corporate-wide communications regarding all-hands meetings as well as announce facilities advisories. Program and support the Avaya IP Office phone system. Conduct all company shipping and receiving including the use of a NEOPOST postal machine and the FEDEX shipping software.
Perform ergonomic evaluations and implement workstation adjustments accordingly. Responsible for the direction and leadership of the janitorial staff and HVAC contractors pertaining to daily facilities maintenance activities. Program and support the Avaya IP Office phone system. Conduct all company shipping and receiving including the use of a NEOPOST postal machine and the FEDEX shipping software.
General building maintenance including plumbing, painting, and lighting repair and replacement. Conduct all relocation needs for employees, labs and offices. Answer the main switch board and transfer calls accordingly. Conduct all company shipping and receiving including the use of a NEOPOST postal machine and the FedEx shipping software. Respond to hot/cold calls and make the necessary adjustments.