Trang Nguyen

Project & Programme Management |Stakeholder Management |Quality Assurance |Operations Management|Compliance

County Dublin, Ireland

About

I am a results-driven professional with over 10 years of experience in project management and business analysis, spanning both the public and private sectors. Known for my ability to drive organisational change, I have a proven track record of leading cross-functional teams through all phases of large-scale project lifecycles, consistently delivering complex initiatives on time, within budget, and to scope. My core competencies include implementation management, resource planning, stakeholder engagement, process optimisation, and operational leadership. I bring a strategic mindset, a collaborative approach, and a commitment to excellence in every project I undertake. I'm always open to exploring new opportunities and collaborations. Feel free to connect with me here or reach out directly at: 📩 [email protected]

Experience

  • Compliance Quality Assurance Specialist at Amazon
    Aug 2025 - Present · 1 yr

    • Conducting quality assurance audits related to AML investigations. • Providing subject matter expertise during audits, reviews, and workshops. • Supporting compliance with EU AML and consumer protection regulations. • Delivering insights to enhance internal controls, SOPs, and compliance frameworks. • Coaching teams to improve operational quality and risk management

  • Localization Specialist at Adecco
    Sep 2022 - May 2024 · 1 yr 9 mos

    • Acted as a key liaison between local authorities and internal teams to facilitate project verification, ensure regulatory compliance, and maintain accurate documentation throughout all project phases. • Monitored project timelines closely, proactively identifying potential delays and coordinating cross-functional teams to ensure efficient task delegation and on-time delivery. • Provided data-driven insights and contextual analysis to support strategic decision-making, enabling leadership to make informed adjustments to project scope, priorities, and resource allocation. • Defined clear project objectives in collaboration with stakeholders, aligning both internal teams and client expectations to drive consistent, high-quality outcomes and long-term impact.

  • Service Delivery Team Lead at Accenture
    Jan 2019 - Sep 2022 · 3 yrs 9 mos

    • Provided leadership and guidance to team members, overseeing daily activities to drive performance in alignment with key performance indicators (KPIs). • Collaborated closely with internal teams and external stakeholders to accurately define project requirements, ensuring solutions met operational goals and aligned with strategic client objectives. • Fostered a positive work environment and strong employee relationships through clear communication and personalized coaching for career and professional development. • Motivated the team and developed strategic approaches to consistently meet organizational objectives and exceed client expectations. • Designed and implemented innovative process improvements in partnership with the executive team, enhancing overall productivity and operational efficiency. • Analyzed and synthesized large volumes of project data, delivering detailed reports to leadership with performance insights and actionable recommendations.

  • Project Management Coordinator at Mekong Institute
    Oct 2013 - Jul 2017 · 3 yrs 10 mos

    • Collaborated closely with the Senior Project Manager and Board of Directors to identify and scope key strategic projects across the organisation. • Designed and introduced a comprehensive results-based framework for project planning and implementation, enhancing monitoring accuracy and overall efficiency. • Provided cross-functional support for complex, multi-site projects through every phase of the lifecycle—planning, initiation, execution, monitoring, and closure. • Developed tailored project workflows, roadmaps, and schedules, leveraging lean methodologies to align tools and processes with unique project goals and organisational strategy. • Instituted performance tracking systems to ensure fidelity to project vision and maintain high standards across all execution phases. • Led Monitoring & Evaluation initiatives in the field, directly supporting project teams in overcoming challenges and meeting critical milestones. • Proactively sourced external funding opportunities, leading intricate negotiations with donors and partner organisations to secure additional resources. • Managed stakeholder engagement with professionalism—resolving complex conflicts, maintaining alignment, and delivering detailed milestone reports to key internal and external stakeholders. • Generated measurable economic impact through the project, significantly reducing labour costs for farmers and setting a replicable model now adopted by multiple organisations.

  • Program Officer at SODI - Solidaritätsdienst International e.V.
    May 2013 - Oct 2013 · 6 mos

    • Led end-to-end implementation of livelihood and infrastructure projects in post-UXO (unexploded ordnance) clearance zones. • Designed program activities, managed workflows, and allocated responsibilities to ensure delivery against strategic goals. • Introduced innovative processes to enhance stakeholder collaboration and foster program-wide synergies. • Developed and led a UXO-focused educational initiative, establishing local focal points for sustained community outreach. • Oversaw program execution, producing financial reports and progress updates for key decision-makers.