San Jose, California, United States
Responsible for greeting customers, scheduling appointments, answering phone calls, processing payments, and supporting daily front desk operations. Provide excellent customer service while maintaining an organized and welcoming environment.
• Supervise daily store operations and ensure excellent customer service. • Train and support employees on beverage preparation, food safety, and store procedures. • Assist with employee scheduling and shift coverage. • Monitor inventory levels and communicate supply needs to management. • Maintain cleanliness, organization, and quality standards throughout the store. • Handle customer concerns and help create a positive customer experience. • Support team performance and ensure smooth day-to-day operations.