Tracy Reed

Workplace Operations I Multi-Site Mgmt I Employee Experience I People Mgmt

Denver Metropolitan Area

About

I’m a workplace, facilities, and operations leader with 15+ years of experience managing 10+ office locations globally, leading teams, and keeping complex workplaces running smoothly. My background spans office operations, facilities, and human resources, with a strong foundation in structured processes, people leadership, and employee experience. I’ve led major office buildouts, expansions, and decommissions, managed vendor partnerships, and supported thousands of employees across tech, finance, and hospitality environments. I’m known for being hands-on, solutions-focused, and committed to creating safe, efficient, and welcoming workplaces. With a degree in Business Management and an HR focus, I bring a people-first, process-driven approach to everything I do. When I’m not working, you’ll find me hiking the Colorado Trail, traveling (Egypt was a recent favorite), supporting the community garden, and hanging out with my pup, Libby. Let’s connect if you’re passionate about building great workplaces for great people.

Experience

  • Office Operations Manager at Workato
    Feb 2026 - Present · 6 mos

  • Manager of Community (Workplace) at Pax8
    Jan 2025 - Oct 2025 · 10 mos

    • Led the successful opening of a 50,000 sq. ft. headquarters and decommissioning of a 63,000 sq. ft. office, overseeing space planning, vendor coordination, timelines, and operational readiness. • Built and scaled the Workplace Experience function by hiring, training, and managing two team members, along with barista and janitorial staff, to support a high-traffic corporate HQ. • Established SOPs, systems, service standards, and SLAs across workplace operations, ensuring consistent, efficient, and high-quality support for employees and leadership. • Designed and executed employee experience programs and events, supporting internal engagement, executive visits, and large-scale meetings for 10–250+ attendees.

  • Senior Manager, Workplace at The Trade Desk
    Dec 2020 - Jun 2024 · 3 yrs 7 mos

    • Oversaw workplace operations for two offices totaling 33,000+ sq. ft., managing facilities, security, vendors, food & beverage programs, and technical equipment. • Hired, trained, and managed Workplace Managers across multiple locations, providing coaching, performance feedback, and leadership development. • Led a major office buildout and expansion, partnering with general contractors, architects, and designers to deliver a functional, high-performing workspace. • Partnered with People Operations to onboard 60+ employees through structured workplace orientations, desk setups, office tours, and mentoring support. • Led global workplace projects to expand Jira ticketing, implement real-time employee feedback tools, and establish vendor KPIs to improve service quality and accountability.

  • Manager, Office and HR at BDSA
    Oct 2019 - Nov 2020 · 1 yr 2 mos

    • Managed daily office operations, vendor relationships, and workplace services, ensuring a smooth, well-functioning environment for employees. Established COVID-19 safety protocols and led the transition from an in-office to a fully remote work environment.

  • Area Manager, Housing & Human Resources at Xanterra Travel Collection
    Mar 2019 - Sep 2019 · 7 mos

    • Led a team of 12 direct reports while supporting housing and HR operations for 1,200+ seasonal employees across lodging, retail, and food service operations. Managed employee relations, onboarding, and investigations in collaboration with the National Park Service, ensuring compliance with labor and park policies.