United States
Operations leader with a Bachelor of Business Administration from Gardner-Webb University and proven experience in managing high-volume, fast-paced environments. Currently serving as an Area Manager at Amazon site UNC3 in Charlotte, NC, I specialize in driving operational efficiency, optimizing workflow, and leading diverse teams to exceed performance targets.
Results-driven operations leader overseeing end-to-end fulfillment in a high-volume Amazon Fresh site generating ~$700K in weekly sales. Full accountability for staffing, scheduling, and managing shift operations while strategically allocating labor and resources to improve efficiency and reduce costs. • Lead and develop teams of 20–40 associates per shift, driving engagement, performance, and career growth through coaching and hands-on leadership. • Optimize operational processes to consistently meet or exceed productivity, safety, quality, and KPI targets. • Utilize data-driven decision-making and continuous improvement strategies to increase throughput, streamline workflows, and enhance profitability. • Proven track record of delivering cost savings, operational excellence, and sustainable business growth in a fast-paced, high-volume environment.
•Sourcing Product and Managing Inventory •Making deliveries across a book of business •Managing accounts and placing orders
• Inventory management • Shipping & receiving • Loading and unloading pallets from trucks • Collaborated with warehouse team and truck drivers
• Managed inventory stocked shelves • Created and maintained retail displays • Unloaded trucks and organized stock room • Built relationships and provided quality customer service
• Handled documents and entered data from said documents into database • Used excel to create spreadsheets to hold all of the data in different formats • Interacted with truck drivers and visitors in the facility