Avon, Ohio, United States
I lead AI and SaaS growth initiatives in Financial Services and Insurance, focused on turning complex, content-heavy processes into intelligent, automated systems and delivering content intelligence to support organizations enterprise AI strategy. As Director of Sales at Hyland, I am responsible for bringing Content Innovation Cloud (CIC) to market. This AI-powered, cloud-native platform helps organizations unlock the value of their content through intelligent document processing, process automation, unlocking content intelligence, and enterprise context management. My work sits at the intersection of AI, enterprise software, and revenue growth, with a focus on helping organizations solve complex challenges in highly regulated industries. I partner with clients, system integrators, and technology providers to drive adoption of emerging solutions and ensure they translate into measurable business outcomes. A core part of my role is positioning AI in a way that aligns with compliance, risk, and operational realities, not just technical potential. I hold a PhD in Industrial-Organizational Psychology, with a focus on motivation, performance, and organizational dynamics. This foundation shapes how I approach leadership, sales, and technology, with an emphasis on aligning people, systems, and strategy to drive outcomes. Prior to this role, I led large technical sales organizations and product teams, giving me a practical understanding of how to connect product, engineering, and go-to-market execution. This background allows me to bridge strategy and delivery, ensuring innovation is not just built, but successfully adopted and scaled. I am also the founder of The Flight To Remember Foundation, a nonprofit organization that used drone technology to deliver meaningful, end-of-life experiences for hospice patients. The organization served patients across the United States by coordinating a global network of drone pilots to bring personalized, place-based experiences to individuals who could no longer travel. Outside of my core role, I am building The Yardage Book Golf, a platform centered on performance, psychology, and technology in golf.
As Director of Sales for Hyland’s Content Innovation Cloud (CIC), I lead the charge in bringing transformative, AI-powered solutions to Financial Services and Insurance organizations. With over a decade of experience leading Hyland's Sales Engineering teams—and a deep background in Insurance and Financial Services, I understand the unique challenges these industries face. I partner with our customers to unlock the full value of their enterprise content, helping them automate processes, surface actionable insights, and drive measurable efficiency across their operations. CIC combines content, process, and application intelligence in a unified platform designed to connect core systems, accelerate decision-making, and fuel innovation. My mission is to help forward-thinking institutions not only modernize, but to lead—leveraging our technology to solve real problems and create meaningful impact. Whether it’s streamlining underwriting, accelerating claims, optimizing lending, or enabling faster, smarter customer engagement, I’m here to help organizations harness the power of their unstructured data and change the way they work.
Motivate and mentor cross-functional product management teams tasked with creating comprehensive niche industry solutions for a broad range of clients including Financial Services, Insurance, Government, Higher Education, and Commercial organizations. Forge and foster strong partnerships and integrations with the world's largest software organizations including Workday, Salesforce, SAP, and ServiceNow. Employ AI tools and technologies to create reliable, scalable solutions built on modern cloud technology to meet clients’ evolving needs for enterprise content management, workflow management, and intelligent document processing while ensuring data privacy and integrity. Constructing and currently managing a digital Marketplace for consumers to easily purchase solutions and integrations from partners including resellers, systems integrators, and independent software vendors, cultivating innovation and cooperation within Hyland Software’s customer base.
Directed a diverse team of Product Management professionals in driving AI strategy for a $1B+ software organization, leveraging cutting-edge AI technology to deliver new products that boost customer revenue and efficiency. Empowered team members with clear communication and goal setting to foster timely project completion via effective collaboration among customers, partners, and sales, marketing, and engineering teams. Spearheaded an innovative growth strategy to support Intelligence teams focused on AI, ML, and Analytics, adding significant growth to our Product teams and Engineering teams of top talent.
The Cleveland International Film Festival promotes artistically and culturally significant film arts through education and exhibition to enrich the life of the community.
The Flight To Remember Foundation is a nonprofit organization 501(c)(3) that provides The Flight To Remember Experience to hospice patients across the country. Using drone technology, patients are virtually "transported" to a meaningful location that they are longing to visit. Flight To Remember is building a network of drone pilots, partnering with hospice organizations, and raising funds to support this program.
Responsible for new agency creation with involvement in all aspects of recruiting, new hire activation and training, business systems setup and platform collaboration. Facilitate profitable agency growth through strategic planning, process analysis and refinement, direct sales, and project execution. Develop strengths of sales team through ongoing training with focus on products, systems, marketing, and consultative sales processes. Maximize customer retention and growth through seamless integration of customer experience tools, interactive business processes, and creative marketing techniques.
Provide sales support and leadership to a diverse agency force in the Midwest region consisting of over 125 exclusive channel agencies. Resolve complex business problems and create solutions to improve business processes using critical thinking and effective cross-functional communication. Encourage proactive business growth by identifying and coordinating promotional events. Act as business lead on independent agency acquisitions, managing multi-level projects and managing engagement among business owners, staff, and executive leadership.
Investigated, appraised, estimated and settled both automobile and bodily injury claims. Delivered a positive On-Your-Side customer service experience to all internal, external, current and prospective Nationwide customers.