Tyler, Texas, United States
Friendly and engaging leader and team player who has a heart for helping others. Extremely detail oriented and experienced Client Manager passionate about administrative tasks and working from home. Multi-tasker who excels at customer service, efficient systems, and communication skills. Proven success rate in sales and highly requested for my ability to see tasks through completion. Master scheduler and coordinator of multi faceted projects. Focused on finding beneficial solutions to problems as they arise. Highly trusted individual with confidential information.
• Connect with incoming leads quickly via multiple methods to sell Professional Organizing services. · Coordinating of appointments for 20+ Independent Contractor Professional Organizers. · Handle all invoicing and receiving of payments for clients. · Manage other Client Manager and coach for efficient work productivity. · Lead trainer for virtual and in-person training of fellow Client Managers. · Participated in new hire interviews and advised ownership on hiring decisions. · All administrative tasks for 20+ Organizers, office staff, and clients. · Thorough follow-up calendar system for cold leads. · Conflict Resolution among co-workers and clients.
· Planned, organized, and implemented age-appropriate curriculum for 1–2-year-olds. · Developed activities to stimulate the children. · Constant supervision of toddlers. · Communicated with parents.
· Answered phone calls in a prompt, courteous manner. · Scheduled new patient exams and follow up appointments. · Coordinated client appointments for newly diagnosed cancer patients. · Updated patient records. · Collection of payments. · Assisted patients with needs at registration and throughout the entire patient experience. · Assisted Radiologists with procedures and patient consultations. · Hanging of comparison radiology mammography films and creating patient queue for Radiologists to read results efficiently.
• Answered phone calls in a prompt, courteous manner • Collection of customer premiums • Marketing for new and existing business opportunities • Worked directly with agent to ensure smooth operation of agency office