Nottingham, England, United Kingdom
Accomplished Delivery Manager, specialising in financial services / web. With a background of front-end web development and managing engineering teams, I am an Agile advocate, with real-world experience in scaled agile for enterprise as Scrum Master and Coach. Currently enjoying facilitating multiple engineering and platform teams to bring great software and cloud solutions to customers of Capital One to help them succeed with credit.
DELIVERY MANAGER --------------------- Being a Delivery Manager brings variety and excitement to every day. Although the nature of consultancy means it takes many shapes a DM role can be summed up as - Helping a team deliver a cutting-edge digital identity solution, combining cloud technology and Agile delivery methods to produce best of breed services and products. - Working with a client to help them deliver vital changes to legacy platforms and transforming their engineering practices to a modern Agile framework. - Championing good practice within an established team to support their ongoing improvement. Most recently have worked closely with senior stakeholders/cross-agency teams within Government agencies to deliver new digital experiences PEOPLE LEAD -------------- I am a member of the local leadership team, specifically responsible for implementing the people strategy and managing the midlands offices' squad leadership function (currently covering around 150 people and growing). I'm also responsible for the local Diversity & Inclusivity agenda. In addition, as a member of the local leadership team I share collective responsibility for - Project Resourcing & Quality - Recruitment - Learning & Development - Academy (graduates and career-changers) Support - Events & Marketing - Physical Office - Business Development, Bids & Pre-sales
The TPM role bridges technical leadership, project delivery and intent refinement. As Senior TPM I am responsible for managing the delivery of key technical and business capabilities as well as effectively anticipating, managing and communicating timelines, risks and dependencies to the wider business. Accountable for the delivery approach and strategy for multiple delivery teams, and in turn supporting and driving the teams to deliver to this approach.
Leading an agile client web development team, responsible for the delivery of changes to the Capital One acquisition website and customer servicing portals.
Responsible for management of the delivery team, including hands on planning and delivery of front-end website changes as required by the business • Requirements interpretation and build estimation • Detailed delivery planning • Cross function co-ordination (marketing, business testing, external agencies) • Production of system specific Technical Designs and other documentation • Stakeholder management • Project and BAU representation
Development & Support Manager – responsible for the co-ordination, planning and implementation of internet changes, with line management responsibilities, as well as operationally contributing to technical development.
Lead developer within the internet team, responsible for the creation and maintenance of content management templates, functionality specifications, content development and project representation.
Britannia’s internet ‘think tank’ – seeking out and implementing new internet opportunities KEY ACHIEVEMENTS • Project management of the creation of Britannia’s first online savings application form • Development of new content for the website.
IT Service Desk - 1st Line Support
Seconded to produce -Staffing calculation spreadsheets -Redesigned sales log cards
Key role in small team offering sales and training support to multimedia stores nation-wide