Greater Newport Area
Highly motivated and dedicated to increasing my skillset, I have a wealth of leadership experience across multiple sectors. I have experience of leading teams both large and small
As Quality Manager, I lead the development and implementation of robust quality assurance processes to ensure our products meet and exceed customer expectations. I work closely with cross-functional teams to drive continuous improvement, enhance operational efficiency, and uphold compliance with industry standards. Key responsibilities: • Overseeing quality control processes across production, from raw materials to final product. • Identifying and resolving quality issues through root cause analysis and corrective actions. • Implementing and improving quality management systems (QMS) in line with industry regulations. • Collaborating with production, engineering, and supply chain teams to optimize processes and minimize defects. • Leading audits, both internal and external, to ensure compliance with ISO and other relevant standards. • Driving a culture of continuous improvement using Lean and Six Sigma principles. • Developing and mentoring the quality team to enhance technical capabilities and problem-solving skills. Passionate about quality, I strive to make a measurable impact by reducing defects, improving customer satisfaction, and optimizing processes for efficiency and effectiveness.
Spearhead initiatives to optimize organizational processes and drive operational excellence across departments. Collaborate with cross-functional teams to identify improvement opportunities and implement best practices. Analyze data and key performance indicators (KPIs) to measure the effectiveness of implemented strategies. Provide training and mentorship to staff, promoting a culture of continuous learning and process enhancement. Facilitate workshops and lead projects employing methodologies such as Lean, Six Sigma, or Kaizen (as applicable). Partner with senior leadership to align continuous improvement goals with the company's strategic objectives. Drive a culture of innovation, ensuring that the organization remains agile, efficient, and customer-focused.
Developing training tools & resources across all aspects of the business operation aiding in the development of technical skills, giving on hand coaching to enable thorough and efficient onboarding. providing process improvement insights and execution of new ways of working
Managing store KPI's and store general operation, spending time managing each of the 3 pillars: Replenishment, Service and Market Street seconded to various stores across the region.
Managing store KPI's and store general operation by spending time managing each of the 3 pillars: Replenishment, Service and Market Street
12 week intensive management training programme