Netherlands
I believe that every organization’s greatest competitive advantage is its people. Throughout my career, I’ve had the privilege of leading teams, coaching individuals, building trusted partnerships, and helping organizations navigate change. What continues to inspire me most is creating environments where people can grow, connect, and perform at their best. Today, I lead LinkedIn Talent Solutions’ Public Sector business across the Benelux, partnering with governments, healthcare organizations, and educational institutions to address some of their most important workforce challenges. Whether it’s attracting talent, developing skills, or preparing for the future of work, I’m passionate about helping organizations unlock the potential of their people. My leadership philosophy is simple: lead with curiosity, invest in people, and build genuine relationships. I believe great leaders create the conditions for others to succeed, grow, and discover strengths they may not yet see in themselves. Because when people thrive, organizations thrive.
Leading LinkedIn Talent Solutions' Public Sector business across the Benelux, supporting government, healthcare, education and European institutions in achieving their workforce and talent goals. Responsible for commercial strategy, customer partnerships, public tenders and team leadership, while collaborating closely with Sales Development, Customer Success, Legal and other cross-functional teams. Member of the Benelux leadership team, focused on developing high-performing teams and delivering meaningful customer outcomes.
Made a strategic move into Enterprise Sales to complement my Customer Success leadership background and gain broader experience across the end-to-end SaaS customer journey. Trusted advisor to senior HR and business leaders across enterprise organizations in the Benelux, helping them navigate workforce transformation and achieve their talent goals. Led strategic customer partnerships, executive stakeholder engagement and complex commercial negotiations across talent acquisition, learning and workforce solutions. Passionate about creating long-term customer value by connecting business challenges with people, skills and opportunity.
Built and scaled Phenom’s global Digital & Scaled Customer Success approach, focused on customer adoption, engagement and retention. Created the annual customer lifecycle framework, leveraging automation, digital engagement and customer education to deliver a more proactive and scalable customer experience. Partnered with Marketing, Product and Operations leaders across North America, Europe and India to drive customer value at scale and establish global best practices.
Led Customer Success teams across EMEA and APAC, supporting a portfolio of enterprise and global customers throughout their talent transformation journeys. Responsible for customer outcomes, retention, adoption and team performance, while partnering with senior executives to drive long-term strategic value. Reported to the VP of Customer Success EMEA and collaborated closely with global leadership to scale best practices, develop talent and deliver a consistent customer experience across international markets. Following an organizational redesign, transitioned into a global leadership role to build and scale Phenom’s Digital & Scaled Customer Success strategy worldwide.
Led Cisco’s Customer Success team for Enterprise and Global Accounts across Northern Europe, DACH and Central & Eastern Europe. Managed a team of 9 Customer Success Managers supporting one of the largest portfolios in EMEAR, representing more than $200M USD ARR. Partnered closely with regional Sales leadership to align customer success, commercial strategy and business outcomes across some of Cisco’s most strategic enterprise customers. Played a leadership role during the COVID-19 pandemic, helping customers accelerate the adoption and business value of Cisco’s Collaboration portfolio to support remote and hybrid work at scale.
Selected to lead the strategic Customer Success relationship with Microsoft across EMEA following Microsoft’s acquisition of LinkedIn. Partnered with senior leaders across 56 countries to help Microsoft become the model customer for LinkedIn’s enterprise solutions (Hire, Market, Sell, Learn), driving adoption, business outcomes and organizational transformation at scale. Worked across executive stakeholders from both Microsoft and LinkedIn to strengthen one of the company’s most strategic global partnerships.
Appointed as Interim Head of Enterprise Customer Success for the Benelux, leading a team of 10 Customer Success Managers across Amsterdam and Dublin. Focused on implementing a new Customer Management Model, supporting organizational change and ensuring business continuity across SMB, Enterprise and Search & Staffing customer segments. Led the successful hiring of a new Customer Success Manager in Dublin and helped strengthen the regional Customer Success organization.
Led LinkedIn’s Enterprise Customer Success team across Northern Europe, coaching a team of 12 Customer Success Managers serving customers in the Benelux, DACH and Nordic markets. Partnered with senior HR and business leaders to drive customer outcomes, strengthen strategic relationships and accelerate the adoption of LinkedIn Talent Solutions. Focused on building a high-performance culture through coaching, operational excellence and leading by example.