Tom Westfall

Service Coordinator / Project Coordinator / Accounting Assistant

Madison, Wisconsin, United States

About

Specialties: Customer Service, Bookkeeping

Experience

  • Service Coordinator at Convergint Technologies
    Jan 2012 - Present · 14 yrs 7 mos

    • Close Work Orders and Invoice • Assist with Month-End Accounting ▪ Monthly General Ledger Entries Based on Balance Sheet and Other Reports ➢ Reclassify Sales Tax ➢ Accrued Real Estate Tax ➢ Reclassify Labor ▪ Quarterly Inventory Report ▪ Generate / Sort Sales Tax Spreadsheet for Corporate Office ▪ Open New Accounting Period • Generate Sales Proposals from Site Surveys • Process and Invoice Sold Jobs • Maintain Schedules of Software Licensing Updates for Customers • Monitor Health and Functioning of Customer Equipment • Order Product for Sold Jobs / Track Ship Dates • Maintain Parts List (Add New, Inactivate Obsolete, Update Pricing, etc.) • Maintained & Created Preventive Maintenance Schedules and Agreements • Scheduled Appointments for Service Technicians • Monitored Inventories of Individual Remote Field Personnel and Two Local Warehouses • Created Invoices for Service Agreements • Reduced Cost of Inventory of Field Personnel by 40%

  • Guest Service Representative / Shuttle Driver at NCG Hospitality
    Aug 2004 - Apr 2025 · 20 yrs 9 mos

    Guest Service Representative at DoubleTree Madison East / Hilton Garden Inn Madison West/Middleton. • Advise on Local Activities • Drive Shuttle

  • Temporary Worker at Celerity Staffing Solutions
    Sep 2011 - Jan 2012 · 5 mos

    Long-term Temporary Worker

  • Loan Consultant at Easy Mortgage
    Jun 2009 - Dec 2010 · 1 yr 7 mos

    • Sell home mortgages for refinancing and purchasing a home

  • Registered Representative at World Financial Group
    Apr 2007 - Nov 2010 · 3 yrs 8 mos

    • Analyze Clients’ Current Financial Situation and Recommend Changes • Debt Management • Retirement Planning • Investments