United Kingdom
Transforming HR into a Value Creation Engine | Top 5% Industry eNPS (17–58) | Global CHRO/XCO Executive Enabling 61% EBITDAC Growth & $400M ARR Scale-up via Talent Density Having scaled and operated at scale, with over 20 years of HR Leadership experience in both public and PE backed companies such as Kyriba, Fortive, SAP, HP, Cisco, GSK, Gap Inc, Levi Strauss & Co and PepsiCo, technology, I am dedicated to driving business value creation and culture transformation whilst driving employee engagement to elevate performance, productivity, sales growth and EBITAC expansion. As a truly global Chief Human Resources Officer, my expertise lies in enabling organisations to achieve business transformation through innovative approaches to: value creation, operating models, talent density and reward strategies, change management/OD/OE interventions, digital transformation for AI readiness, global location/talent strategy design and deployment all infused with business and external market data and insights. I am committed to fostering cultures of values-based leadership, working in partnership with the Executive Committee and Stakeholders and creating HR functions that are strategic value creation engines to enable the enterprise to deliver sustainable top line and earnings growth whilst empowering teams to excel.
After taking time off to travel in Africa, Asia and AustraliaAsia, I am back seeking my next opportunity.
• Revenue Growth: 19% CAGR over two years, scaling from $250M to $400M ARR. • Profitability: Enabled a 61% increase in EBITDAC over a two-year period through talent-to-value alignment and organisational restructuring. • Efficiency: Managed a $9.5M budget, with all organisational/programmatic transformations self-funded through strategic budget reconfiguration. • Executive Upgrade: Partnered with the CEO and Board to appoint a new CCO, CFO, CPO, and Chief Strategy Officer and the XCO to topgrade L1 talent with the specific capabilities to transform the business model at scale. • HR Operating Model Transformation: In first 90 days, I replaced the HRLT and orchestrated the net-new addition or replacement of 70% of the global HR function. This overhaul embedded strategic business partner capabilities required to hold the organisation accountable for value-creation drivers. • Performance Calibration & ROI: Shifted the mandate from "hiring to budget" to "hiring for ROI." While stabilising total attrition at 12%, we fundamentally shifted the talent mix: reducing voluntary attrition of top talent to 4% while driving 8% forced attrition to systematically upgrade the talent pool and increase organisational rigour. • Margin Expansion: Executive-sponsored a strategic location plan to identify and establish a 24/7 global support centre within a cost-optimised hub. This initiative is designed to sustain high service levels while significantly lowering the cost-to-serve. • Digital Scaling & AI Readiness: Secured funding and initiated a complete HRIS reconfiguration to maximise ROI on our $800K annual Workday spend. This project is designed to scale HR through automation and lay the foundation for AI-readiness, enabling a lean, self-service delivery model that scales at pace. •eNPS improvement of 17 to a 58 (Top 5% of the Tech Industry) This directly impacted productivity and performance whilst unifying a culture capable of executing a complex business model transformation.
Reporting to the President of FR, responsible for the development and execution of a People Strategy to scale this IoT business from 200 million USD to 400 million USD in revenue with a average top line growth rate of 25%. • Developed and deployed new global GTM for Sales and Services to scale FR business model and accelerate revenue and drive synergy across hardware and software businesses growth. • Built out a global team of 8 HRBPs/HRMs whilst implementing a new HR Operating Model within FRS. • Developed95% of Top Talent retained in 2022 and 2023 through the development and execution of HR Strategy focused on differentiation and investment in our Impact Talent. • Employee engagement improved by 12 points in 2022 and 8 points in 2023 underpinning business performance. • Overall employee attrition cut from 24% to 4% whilst driving transformation. • Led implementation of significant business practice and technology changes in partnership with German WoC
VP HR Global Digital and Technology Organisation HR partner to GSK Chief Digital and Technology Officer with responsibility for the development and execution of global talent strategy inclusive of talent management/succession planning, performance management, employee engagement and experience, leadership coaching/development, organizational design/effectiveness, communications/change management, diversity/inclusion and leadership team development/effectiveness. • Developed and implemented HR plan to support adoption of new operating model for Global Tech Organization transformation • Employee Engagement improved record +9 points. • HR Operating model implemented to support Tech Transformation
Head of HR, EMEA SAP Concur 6/18-8/19 London, UK HRD SAP UK 12/14-6/18 London, UK Director, SuccessFactors Human Resources 3/13-12/14 San Francisco, CA Responsible for the development and execution of a talent strategy that is inclusive of: talent management, performance management, employee engagement and experience, M & A/integration, leadership coaching/development, organizational design/effectiveness, communications/change management, diversity/inclusion and leadership team development/effectiveness. Promoted 2014 • Performance management/productivity framework implemented at SAP UK resulting in increased sales performance and decrease in voluntary attrition rates by 30% over 3 years • Led the implementation of SAP Run Simple HR operating model at SAP UK and SAP Concur in EMEA. • Integrated SuccessFactors Sales and Services organizations into SAP Global Customer Organization. • Inclusive talent attraction and development strategy created and executed resulting in increase of women in management from 9%-27% and Early Talent increase of 13% of population to 37% • SuccessFactors, Concur UK, Hybris, and Fieldglass acquisitions competed with 800 employees successfully integrated into SAP UK