London Area, United Kingdom
I am passionate about Business and technology, am results driven, and enjoy health & fitness. I am also known to be a bit of an F1 fan 🏎️.
Advise peers such as my manager and junior colleagues on compliance matters as a Propertymark ARLA Level 3 qualified member, maintaining up‑to‑date expertise through ongoing training, industry talks, and monitoring legal and regulatory changes New business generation, proactively sourcing landlords, instructions, and market opportunities to drive branch growth Build and manage a strong personal pipeline while supporting overall branch targets and revenue performance whilst maintaining strong relationships with landlords and applicants, securing repeat business and referrals through consistent results and service excellence Act as second-in-command, assisting the Branch Manager with daily operations, staff coordination, and strategic decision-making Oversee the branch during the manager’s absence or holidays, ensuring smooth operations, compliance, and service continuity Support junior colleagues with training, guidance, and best practice to maintain a high-performing team culture Drive competitive performance by monitoring KPIs, market conditions, and stock levels to maximise instruction and deal flow
Delivered outstanding customer service, earning 40+ 5-star reviews from both landlords and tenants for professionalism, responsiveness, and reliability. Successfully negotiated tenancy agreements and managed the lettings process from enquiry to move-in, working closely with remote specialist teams such as property management, accounts, tenancy progression, renewals, and compliance. Acted as the central liaison between the business, the clients, and the tenants, ensuring all stakeholders were aligned and updated at every stage: coordinating referencing, deposit registration, contract generation, cleans, inventories, additional works and key handovers with efficiency and accuracy. Consistently brought in new and repeat business through proactive client relationship management and a reputation for delivering results. Conducted property viewings, secured quality tenants, and advised landlords on pricing and market trends to maximise returns and ensure their property. Carefully qualified prospective tenants through in-depth questioning and robust referencing procedures to ensure they were reliable, responsible, and a strong fit for each property Maintained a strong local market knowledge and used data-driven insights to support landlord decision-making. Ensured properties were marketed effectively across all digital platforms (including social media), increasing exposure and minimising void periods for clients. Recognised by management for contributing to branch performance through exceptional deal conversion and client retention.
Assisting around the office and general admin work, scheduling and running viewings mainly for the sales team. Assisting in cleansing database of potential Vendors, Landlords, Buyers and Renters when doing more work for the company across multiple offices.
Proven track record of delivering the most talented candidates to internationally renowned innovative companies primarily in Germany. Learning and understanding the Data and AI market to gain an insight into role specifics e.g. day to day functions of a Data Scientist and being able to hold conversations about building ETL pipelines and how they process the data to be useable in their line of work. Other responsibilities: Pitching roles to candidates and understanding their needs quickly and thoroughly while building trust and a positive rapport; number gathering by use of AI marketing tool Lusha and other industry leading tactics; growing my network and reach to get the best candidates and leads on new roles in the market; mapping teams in organisations by constantly gathering information from the market and contacts. This role has made me very persistent due to the nature of being told “no” during cold calls but ultimately, it has helped me to adapt and master my approach until finding success.
Ensuring accurate and up-to-date information is available to recruiters. Verifying the accuracy of existing data and chasing missing data by contacting the relevant parties. Scheduling candidate interviews, maintaining and updating the internal databases, and providing administrative support to recruiters during the recruitment process. Organising and filing candidate and client information and all associated files while strictly adhering to GDPR guidelines.