Tomi Saarinen

Customer Operations Manager at DHL Express Norway

Greater Oslo Region

About

Experienced Customer Operations Manager with a demonstrated history of working in the logistics industry. Skilled in Negotiation, Operations Management, Linehaul Network Management and Process Improvement. Strong logistics operations professional.

Experience

  • DHL Express (20 yrs 3 mos)
    • Customer Operations Manager
      Mar 2021 - Present · 5 yrs 5 mos

      Customer Operations, process improvement

    • Customer Operations and Same Day Manager
      Sep 2018 - Mar 2021 · 2 yrs 7 mos

      Customer Operations, Same Day team management, Inhouse team management, process improvement

    • Customer Operations and Linehaul Manager
      Sep 2014 - Aug 2018 · 4 yrs

      Customer Operations, country linehaul network management, Inhouse team management, process improvement

  • Lähettipirkka Oy (6 yrs 5 mos)
    • Terminal Supervisor (subco DHL Express)
      Nov 2005 - May 2006 · 7 mos

      Outbound process supervision

    • Courier
      Jan 2000 - Nov 2005 · 5 yrs 11 mos

      Driving vans and trucks mostly in Pirkanmaa province