Seattle, Washington, United States
Security Operations Leader with 15+ years driving measurable results in retail asset protection and loss prevention. I excel at building robust security infrastructures that protect assets while enabling business growth. Most recently as Senior Manager at Nordstrom, I led security technology modernization, AP RFID deployments, new store openings across 47 locations and contributed to an 86 basis-point shrink reduction in six months. I'm recognized for developing innovative solutions that balance security effectiveness with operational efficiency, while building high-performing teams and strategic cross-functional partnerships. AREAS OF EXPERTISE Asset Protection • Budget Management • Cross-Functional Leadership • CCTV Systems • Access Control • Employee Development • Intrusion Detection • Inventory Control • Law Enforcement Relations • Loss Prevention • Project Management • Risk Management • Security Infrastructure • Shrink Reduction • Strategic Planning • Technology Implementation • Vendor Management
Operating and scaling independent e-commerce and digital initiatives, with a focus on inventory-driven retail, demand analysis, and process optimization. ◉ Lead end-to-end e-commerce operations including sourcing, pricing strategy, fulfillment, and customer engagement. ◉ Analyze and interpret demand trends and optimize inventory decisions to improve margin, turnover, and sell-through performance. ◉ Develop and manage a niche web-based directory platform, including content strategy, SEO, and site operations. ◉ Leverage AI tools and automation to streamline workflows, enhance efficiency, and support data-driven decision-making. ◉ Applying this experience toward leadership roles in physical security, asset protection, and security operations.
◉ Operational management and oversight of Asset Protection operations supporting 3,000+ security colleagues with tools and infrastructure to achieve their objectives ◉ Accountable for procurement of all security systems and supplies for the company’s 650+ retail locations in excess of $5 million in spend annually ◉ Responsible for support and maintenance and of all CCTV (40k+cameras), Access Control, Electronic Article Surveillance and Radio assets across the retail enterprise with keen interest in value, quality, and positive business impact. ◉ Acted as primary Asset Protection liaison to all Lease Business Partners such as Finish Line, Best Buy, Sunglass Hut, & Lids. ◉ Collaborated extensively with cross-functional team to develop, deploy, and execute key initiatives such as launch of new “Backstage” brand in 2015 and $400 million renovation of Macy’s NYC flagship location ◉ Primary Asset Protection liaison to IT team across many (infrastructure, servers, applications) ◉ Responsible for Asset Protection role in enterprise-wide criminal background employment screening program and compliance with EEOC and FCRA regulations ◉ Directed and managed the security portion of new store openings and renovations