Tom Gavin

Chief Marketing & Communications Officer, Pax8

Washington, District of Columbia, United States

About

I’m a global marketing and communications executive with a track record of shaping narratives, building high-performing teams, and driving success across enterprise SaaS, industries, and civil society. It’s work that sits at the intersection of storytelling, AI & platform strategy, market impact, and community.

Experience

  • Chief Marketing and Communications Officer at Pax8
    Oct 2025 - Present · 10 mos

    I lead a global team focused on elevating the Pax8 story and celebrating our partner & vendor community.

  • Senior Vice President, Corporate Marketing at Workato
    Jul 2024 - Sep 2025 · 1 yr 3 mos

    Led Workato’s global Corporate Marketing organization, bringing together brand, content, communications, customer marketing, partner marketing, and strategic events into one unified team. • Defined and launched the company’s AI platform narrative in partnership with product, partner, and go-to-market teams -- shaping positioning, messaging, and executive storylines. • Drove integrated marketing strategy across functions and audiences, with a focus on clarity, consistency, and business impact. • Oversaw WOW, Workato’s flagship event, while expanding our presence across strategic channels and customer communities. • Partnered closely with sales, product, and field leaders to align marketing with company priorities and accelerate go-to-market momentum.

  • Senior Vice President, Corporate Marketing at Coupa Software
    Jan 2022 - Mar 2024 · 2 yrs 3 mos

    Led Coupa’s global Corporate Marketing team during a period of record growth, overseeing brand, communications, content, customer marketing, creative, film and video, and strategic events. • Shaped the company’s narrative across every major channel -- from executive messaging to campaign strategy -- reinforcing Coupa’s leadership in business spend management. • Drove alignment across C-suite, sales, and field marketing teams to support global expansion and enterprise growth. • Elevated the company’s presence through strategic content, customer storytelling, and live experiences that helped Coupa cross $1B in billings. • Led a cross-functional team responsible for brand consistency, creative excellence, and audience engagement across the funnel.

  • Vice President, Executive Communications at Salesforce
    Oct 2013 - Jan 2022 · 8 yrs 4 mos

    Held a series of senior leadership roles across 8+ years, helping scale Salesforce’s executive communications, industry strategy, and partner engagement during a period of rapid global growth. • Shaped executive messaging for Salesforce’s co-CEO and senior leaders, including the CRO and COO, to align communications across sales, revenue, and operations. • Developed messaging and content frameworks for keynotes, customer forums, and strategic programs -- including industry and partner content at Dreamforce, world tours, and major industry events. • Drove strategy, content, and editorial initiatives that deepened customer and partner engagement across verticals including Financial Services, Retail & Consumer Goods, Healthcare & Life Sciences, Communications & Entertainment, Manufacturing, Public Sector, and Travel, Transportation, and Hospitality. • Built trusted relationships across the C-suite, product, and field to ensure consistency, clarity, and impact at scale.

  • Vice President, External Affairs at Information Technology Industry Council
    Feb 2012 - Oct 2013 · 1 yr 9 mos

    Led global communications and public affairs strategy for the tech industry’s preeminent advocacy organization, representing companies such as Apple, Microsoft, IBM, Cisco, and Intel. • Oversaw media strategy, executive positioning, and global policy messaging on issues including cloud computing, cybersecurity, privacy, trade, and innovation. • Advised C-level executives and member companies on messaging alignment during legislative cycles, regulatory debates, and international policy summits. • Spearheaded a major rebrand of the organization -- refreshing ITI’s visual identity, narrative, and digital presence to reflect the global innovation leadership of its member companies. • Launched a coordinated storytelling and thought leadership platform -- bringing member companies’ innovation stories to the forefront through executive visibility, media engagement, and policy-forward narratives. • Strengthened ITI’s brand as a trusted source for policymakers and media, helping broaden its influence across major policy power centers globally.