New York City Metropolitan Area
Seasoned professional with cross-functional experience in operational/financial performance reporting & analysis, process improvement and team leadership, and demonstrated strengths in employee development, customer service, process/project management and interaction with all organizational levels.
Identified and implemented process changes through analysis of key performance metrics and customer/employee feedback.
Drove change management/process improvement initiatives within clearance and settlement utility.
Managed the internal Collateral Analysis function for ~200 asset-based accounts in the Corporate Financial Services portfolio. Supervised a team of 15 located in 2 sites (Norwalk, CT and Chicago, IL), while driving operational process improvement efforts.
Identified and led Six Sigma process improvement projects in the risk management and commercial lending operations functions.
Provided analytical (data, financial, etc.) support to cross-functional process improvement teams.