Tomasz Michalski

Digital Systems Support (SPOC) - UK

London Area, United Kingdom

About

As a Digital Systems Support professional, I specialise in ensuring the smooth operation of IT infrastructure within the food industry, with a strong focus on Point of Sale (POS) systems and integrated food IT solutions. With extensive experience in maintaining, troubleshooting, and optimizing digital systems, I thrive on supporting businesses in delivering seamless customer experiences. My role encompasses everything from proactive system monitoring and incident resolution to implementing software updates and training end-users. I also collaborate closely with the development team to upgrade software, introduce new features, and enhance system functionality to meet evolving business needs. By working across departments, I help drive innovation and ensure technology continues to support efficient operations.

Experience

  • ISS Facility Services UK (4 yrs 10 mos)
    • Digital Systems Support (SPOC) - UK
      Jan 2024 - Present · 2 yrs 7 mos

    • Retail Operations Manager for Barclays
      Aug 2022 - Jan 2024 · 1 yr 6 mos

    • London Deputy General Manager for Ernst & Young
      Oct 2021 - Aug 2022 · 11 mos

  • Compass Group UK & Ireland (London, England, United Kingdom)
    • Retail Manager - HSBC London Park Street
      Jul 2018 - Oct 2020 · 2 yrs 4 mos

    • Catering Manager - HSBC London Park Street
      Sep 2016 - Jun 2018 · 1 yr 10 mos

    • Restaurant Manager - HSBC Private Bank London St. James’s
      Jul 2015 - Sep 2016 · 1 yr 3 mos

  • Head of Visual Merchandiser Diva Central & Eastern Europe at diva
    Apr 2012 - May 2013 · 1 yr 2 mos

  • Cross Jeans (Poland)
    • Regional Visual Merchandiser
      Aug 2010 - Apr 2012 · 1 yr 9 mos

    • Store Visual Merchandiser
      Jan 2009 - Aug 2010 · 1 yr 8 mos

  • Store Visual Merchandiser at Solar Company S.A.
    Feb 2007 - Jan 2009 · 2 yrs