Barcelona, Catalonia, Spain
Senior Supply Chain and Customer Experience leader with 15+ years of international experience driving E2E excellence, digital transformation, operational performance, and customer-centric growth. Always aiming for improvements, I had the greatest opportunity to develop myself from the very beginning at great companies, mainly in the Food and Chemical industries, with great experiences across the complete Supply Chain. Highly capable professional with proven success at driving both strategic and operational supply chain initiatives, operational efficiency, and effectiveness by delivering Growth. Breadth industry experience and proven track record, I am thrilled about driving E2E supply chain excellence by building teams with a passion for clients and products having an impact on the world. CORE CAPABILITIES - Strategic thinking - Global E2E Supply Chain Leadership - Digital Transformation (AI, EDI, OCR, CRM) - S&OP / IBP - Customer Experience & O2C Optimization - Network Strategy & Route-to-Market - Operational Excellence (Lean, TPM) - 3PL/4PL Management - Cost-to-Serve Optimization - Multiregional Team Leadership
-Go To Market Strategy for the full E2E and O2C Process within Dsm-Firmenich. -Scaled Digital Order Management from 5% → 45% in 2 years → >75% currently. -Led global Digital CX Roadmap using AI and automation platforms. -Built global eCommerce / Customer Portal for order booking and self-service. -Integrated E2E supply chain to improve service and reduce cost-to-serve.
-Owned Supply Chain strategy for Argentina, Uruguay, Paraguay, Bolivia, Chile. -Improved logistics efficiency while delivering top service KPIs. -Designed long-term Route-to-Market & Network Strategy.
-Owned Supply Chain strategy for Argentina, Uruguay, Paraguay, -Improved logistics efficiency while delivering top service KPIs. -Designed long-term Route-to-Market & Network Strategy.
-Supply Chain Manager for Argentina, Uruguay, Paraguay Achieve the best level of service and logistics efficiency to support the 2020. -Responsible for local Plant and 3PL logistics, Transportation, Customer Order management, Supply Planning and COMEX. -Leadership and development of a team of high logistics performance, focused on service and cost savings.
-Production Leader at Plant Knorr, bullion and soups category. Responsible for production teams and production line inside the plant, for the accomplishment of every KPI (Key Performance Index), in order to guarantee maximum efficiency.
-In charge of the Engineering Area and Masterplan for Plant La Rioja - Arisco
-Planning and design of small infrastructure projects for Plant La Rioja and Knorr evaluation and startup of projects.