Wildwood, Missouri, United States
I am a loyal, competitive, and customer-focused Sales Professional and Account Manager. Possessing a proven track record of growth and retention spanning 17+ years. I pride myself on complete customer satisfaction throughout the entire buying and delivery process.
• Sell dry milled corn, ancient grain, and extrude products • Manage and forecast mill balance to maximize premium products • Manage customer’s futures, basis, and cash positions • Work with customers and Bunge’s R&D group to develop new products based on market trends • Present to large food customers about price volatility, mill balance, grain S&D’s, market direction, and product trends. • Monitor cash grain and feed markets to accurately price customers based on replacement values • Provide risk management and marketing strategies to minimize customers risk and grow their business • Be proactive in finding market opportunities to increase profitability and volumes, while expanding margins • Proactively share industry information and competitive intelligence within Bunge’s different business groups
∙ Managed a territory of 30-35 established accounts while meeting or exceeding sales quotas ∙ Maintained constant customer engagement through onsite visits and virtual meetings ∙ Integrated customer’s goals and needs with tailored products and solutions ∙ Communicated and delivered our value proposition to increase sales and market share ∙ Developed and executed account penetration strategies for essential customers
- Proactively drove adoption, usage, net retention, and renewals by optimizing customer experience - Partnered with clients as their Affordable Care Act (ACA) expert - Acted as the connecting thread for internal teams with the customer across the customer journey - Served as a trusted adviser and advocate for clients - Designed and executed customized success plans with each client - Educated clients on business value of additional products and solutions - Partnered with Account Executive(s) in preparing and conducting quarterly business reviews - Utilized the voice of the customer to inform product engineers - Provided clients transparency on status of issues/requests - Assisted with resolution of customer support issues
∙ Lead a team of 4 responsible for over 700 fast-paced, active accounts ∙ Developed and executed on multi-faceted and targeted sales campaigns for national clients in varying retail sectors ∙ Oversaw and executed on all aspects of the sales cycle – promotion, price negotiation, order writing, logistics, and resolution ∙ Onboarded new clients while retaining and growing existing relationships ∙ Directed and executed our annual tradeshow and expo campaigns ∙ Ensured timely delivery from our five distribution centers to clients nationwide ∙ Lead the development, promotion, and onboarding for three customer-specific websites allowing streamlined order entry and brand specific marketing and pricing in 2017 ∙ Leveraged domestic and international manufacturers for new product development