Aurora, Illinois, United States
✪ Professional Summary ✪ ➤ I'm a seasoned Regulatory Compliance and Operations Specialist, boasting a comprehensive background across various markets in Illinois, Kentucky, and USVI. With an unwavering commitment to facilitating compliance, I've successfully steered numerous audit and compliance procedures at Lloyd's America and enhanced workforce efficiency through the execution of strategic process changes. ➤ In my capacity as the VP - Regulatory Compliance, I have led a robust team of seven analysts at Lloyd's America and achieved significant cost and time savings through the implementation of process improvements and task streamlining. My previous roles as Assistant Manager - Operations and Compliance Processing have also helped me acquire in-depth expertise in dealing with licensed and surplus lines insurance policies documentation and compliance issues. ➤ Noteworthy milestones of my career growth include managing Lloyd's stakeholders' platform, Coverholder Workbench, supervising Illinois operations at Lloyd's America, and representing Lloyd's Licensed platforms at various London forums, conferences, and industry events. Throughout my professional journey, I have maintained a vision to uphold service-oriented philosophy — a goal achieved by establishing active relationships with stakeholders and providing them with necessary assistance and updated processes. ➤ As I continue in my professional journey, I am eager to connect and network with like-minded professionals who value compliance, efficiency, and innovation in the insurance sector. Whether you share my interests or believe our professional paths may cross, please do not hesitate to reach out for a connection.
Coordination and completion of projects set to enhance and build-out the tax and compliance department. Partner with internal sources to ensure project related activities are carried out in accordance with established specifications, schedules and budgets. Complete status reports, systems testing and data quality reviews. Monitor quality control for department projects. Transition / Onboard new Alliant business entities to the Alliant surplus line tax platform. Analyze, develop and Implement process efficiencies for the SLT team as needed. Provide subject matter expert support for Lloyd's business.
✅ My day-to-day responsibilities: I spearheaded a team of seven compliance analysts to oversee document compliance and reporting for licensed platforms in Illinois, Kentucky, and USVI. I proposed, discussed, and executed the removal of Lloyd's Illinois, Inc, from surplus lines processing, resulting in time and cost savings for Lloyd's US stakeholders. I worked with Lloyd's America's COO, finance team, and Lloyd's Counsel in thought leadership gatherings. Worked with Lloyd's US and UK legal teams to ensure regulatory compliance for licensed platforms in the US. Delivered compliance expertise for Coverholder Workbench, a platform for Lloyd's stakeholders for quotes, issuance, and reporting. ✪ Below are my notable accomplishments ✪ ➤ Operational Oversight and Compliance Enhancement: Oversaw Illinois operations at Lloyd's America, focusing on enhancing platform compliance through regular audits, refining compliance procedures, and providing staff training, ensuring adherence to regulatory standards. ➤ Continuous Process Improvement: Executed process changes based on audit recommendations, driving continuous improvement in operational metrics, enhancing efficiency, and effectively reducing costs. ➤ Strategic Representation and Influence Building: Represented Lloyd's Licensed platforms at London forums, conferences, and industry events, earning positive lasting impacts by increasing visibility and influence within the industry, fostering strategic partnerships and collaborations.
✅ My day-to-day responsibilities: I led and directed a team of four compliance analysts to ensure compliance checking, processing, and recording of Lloyd's Licensed and surplus lines documents for binding authority and market risks. Upheld a service-oriented philosophy to ensure high engagement and satisfaction. I defined escalated stakeholder inquiries with recommended solutions and updates. Communicated process updates to market participants and provided necessary assistance. Collaborated on internal and external audits for the Illinois licensed platform. I assessed the training needs and conducted performance reviews to enhance staff development. Supervised all form and rate filings with the Illinois Department of Insurance for Licensed Lloyd's Underwriters. ✪ Some of my key accomplishments associated with this job role included ✪ ➤ Program Implementation Support: Organized and supported program implementations for Lloyd's Underwriters, brokers, and managing general agents, ensuring smooth and effective rollout of initiatives. ➤ Regulatory Relationship Management: Protected Lloyd's Licensed trading platform by establishing strong relationships with Illinois state regulators (Department of Insurance) and the state stamping office (Surplus Line Association), fostering compliance and regulatory adherence. ➤ Communication and Compliance Oversight: Ensured compliance processes and mandates were effectively communicated to the Lloyd's market through various channels such as crystal, market bulletins, and quality assurance tools, in close collaboration with the Lloyd's Corporation. ➤ Transition Oversight and Collaboration: Collaborated with Lloyd's centrally to transition the oversight of the Illinois office from "Attorney in Fact" to a Lloyd's Corporate Office, ensuring smooth and efficient organizational transitions.
✪ My major contributions included ✪ ➤ Team Supervision and Policy Management: Supervised a team of six compliance analysts responsible for managing verification, processing, and documentation of Lloyd's Illinois licensed and surplus lines insurance policies, totaling approximately $200M in premium value. ➤ Regulatory Compliance Oversight: Oversaw all submissions of forms and rates to the Illinois Department of Insurance on behalf of licensed Lloyd's Underwriters, ensuring regulatory compliance. Supported internal and external audits for Lloyd's Corporation. ➤ Communication and Updates: Provided regular updates on regulations and procedures to the market and Illinois compliance team, addressing inquiries efficiently and fostering compliance awareness.
Additional Experience: Liquor Liability Compliance Analyst Lloyd's, Attorney in Fact Office Licensed / Surplus Lines Compliance Analyst Delegated Authority Compliance Analyst