Hawaii, United States
Manages the operations of six groups: Client Services, Systems Services, Production Services, Technology Support Services, Enterprise Systems, and the Network Branch; and the operations of multiple shared services centers, including data center and network infrastructure management, mixed cloud environments (public, private, and hybrid), and cloud computing services (IaaS, PaaS, and SaaS),
Responsible for planning and deployment of technology services to support multi-leveled networks and security systems to the largest financial institution in the State of Hawaii. Oversee corporate data and voice network for 65 branches, 2 data centers, and 260 automated teller machines in Hawaii, Guam, Saipan, and California. Member of steering committee on strategic infrastructure initiatives. ➢ Lead telecommunications team in deployment of VoIP initiative for over 3,000 phones throughout the state, California, Guam, and Saipan. Budget: $6 million; Projected Savings: $500K annually. ➢ Established plans to create a security monitoring and management team to asses risk for over 8,000 devices. ➢ Redesigned network from core to access to ensure higher levels of security and redundancy. ➢ Currently implementing a secure corporate wireless service to all corporate facilities.
Led technology strategy for the University to align with strategic vision of the organization. Identified and developed growth opportunities through evaluation of current technology environment. Led a financially responsible vision through design and implementation of technology platforms, partnerships and external relationships as well as building and managing the technology team. ➢ Deployed virtual desktops to 1500 students that resulted in infrastructure and cost containment to both the organization and customer. ➢ Designed and implemented telecommunications layout connecting 6 major locations with 1Gbps Free space laser optics connection in a redundant loop configuration. Savings: $50K annually. ➢ Migrated the Learning Management System from on premise Webct to hosted Blackboard over a 2 year period. ➢ Migrated academic email system to Gmail; staff to Microsoft Office 365. Eliminated reoccurring costs to the University. ➢ Re-organized division which resulted in increased services while remaining cost neutral and no impact to overhead. ➢ Redesigned the Change Management program. Followed closer ITIL guidelines and formed a Change Advisory Board. ➢ Virtualized 200 production and development servers. ➢ Merged Oceanic Institute network with the University framework. Upgraded their obsolete equipment, seamlessly migrated users to cloud, and improved backup process. ➢ Implemented a single secured enterprise wireless service to authenticate 10,000 unique mobile devices across 8 campuses utilizing a single login for students.
Led team of network administrators that managed server and voice infrastructure for the University. Responsible for development, planning, implementation, and support of new technological to serve the strategic vision of the University. Structured and developed department to handle the University’s administrative, academic, and student support computing service needs. ➢ Implemented Voice o/IP infrastructure; migration of 1100 phone systems to a fully integrated IP network. Savings: $48K annually. ➢ Centralized networks across the organization achieving cost containment and increased performance and redundancy. ➢ Implemented online self service system for student use. ➢ Designed and Implemented a Disaster Recovery solution that resulted in recovery of major critical services within 8 hours.
➢ Course design and instruction of upper division Data and Network Communications course.
Oversaw all Internet Service Provider and consultant teams. Managed the fifth largest local operated ISP in Hawaii. Also led the network integration teams that were responsible for the outsourced IT needs for the various midsize to small clients.