Tom Hewitt

Strategic Operations Manager at Daimler Truck North America

Keller, Texas, United States

About

Experienced manager with a demonstrated history of working in the automotive, electronic, and retail industries. Skilled in Operations Management, Analytical Skills, Quality Management, Warehouse Operations, and Personnel Management. Strong professional with a Bachelor of Business Administration (B.B.A.) focused in Operations Management from The University of Texas at Arlington.

Experience

  • Daimler Truck North America (9 yrs 11 mos)
    • Strategic Operations Manager
      Jun 2023 - Present · 3 yrs 1 mo

    • PDC Operations Manager
      Aug 2016 - Jun 2023 · 6 yrs 11 mos

  • Operations Supervisor at Kohl's Department Stores
    Jul 2014 - Aug 2016 · 2 yrs 2 mos

    • Manage the workflow of the packing department in conjunction with individual department supervisors • Ensure dynamic staffing to meet company goals • Evaluate performance indicators to ensure effective merchandise processing • Effectively manage staff to meet UPH and CPU goals for both the department and building • Ensure performance best practices by maintaining safety, housekeeping, and maintenance standards • Monitoring safety and accident incident reports to reduce lost time • Administer policies and procedures within assigned areas • Work with other departments and divisions to resolve problems and ensure efficient service • Train both associate teams and executives to department processes and procedures • Lead of promotional program regarding shipment inserts, advertisements, and samples

  • TTI, Inc. (2 yrs 5 mos)
    • Operations Supervisor
      Aug 2012 - Jul 2014 · 2 yrs

      • Oversee day-to-day operations of Domestic and International Shipping, Consolidation, and Value-Added departments of the company’s connector division • Develop and manage productive teams by hiring, training, and effectively communicating with staff • Accountable for providing technical support to warehouse operators • Create and modify shipping and transportation documentation • Improve and update shipping and tendering processes • Schedule and coordinate the movement of freight shipments • Perform ongoing problem analysis and resolution and ensure safety and security objectives are achieved • Accountable for continuous improvements in quality, cost and timing • Coordinate with various departments to meet deadlines and operational goals • Manage inventory by performing periodical counts using a warehouse management system • Aid senior management in the completion of warehouse projects • Formulate and analyze numerical data • Assisted with implementation of 5S and Lean standardization

    • Operations Intern
      Mar 2012 - Aug 2012 · 6 mos

      • Assisted managers and supervisors with various projects, including performing analysis of certain functions of the business to improve performance or reduce costs • Created spreadsheets, documents, and PowerPoint presentations • Assisted with the processes within the company, including receiving, stocking, assembly, and value added services

  • Mathematics Tutor at Self-Employed
    Aug 2008 - May 2009 · 10 mos

    • Aided junior high school student with mathematics questions and problems, taught several different math functions, prepared student for standardized testing with practice exams, assisted student with daily homework assignments if needed