Istanbul, Türkiye
I have nearly nine years of experience in sales, business development, solution architecture, and presales across manufacturing, supply chain, and digital transformation. In my current role as a Solutions Architect / Presales Manager, I focus on positioning SAP S/4HANA, Digital Manufacturing, Supply Chain Management, Siemens Opcenter MES, Teamcenter PLM, Kinaxis Maestro, and Digital Twin solutions in line with customer needs. My key responsibilities include analyzing business requirements, designing end-to-end solution architectures, preparing demos and proof-of-concept studies, managing RFP and RFQ processes, and developing value-driven solution proposals. I act as a bridge between sales teams, technical teams, and business stakeholders, translating complex business challenges into scalable, practical, and measurable technology solutions. I also focus on SAP Business AI, SAP BTP, Joule, and industrial AI technologies, with use cases such as predictive maintenance, AI-enabled quality inspection, computer vision, demand forecasting, production optimization, decision-support systems, and generative AI-based assistants and agents. I develop solution architectures and transformation roadmaps for integrating these use cases with SAP S/4HANA, Siemens Opcenter MES, Teamcenter PLM, machinery, equipment, and shop-floor systems. I evaluate each solution not only from a technical perspective, but also in terms of data readiness, process maturity, feasibility, scalability, business value, and return on investment.
- Üretim, kalite, bakım, planlama ve tedarik zinciri süreçlerine yönelik SAP ve endüstriyel AI kullanım senaryolarının belirlenmesi ve müşteri ihtiyaçlarına göre önceliklendirilmesi. - SAP Business AI, SAP BTP, Joule, gibi çözümlerinin müşteri dönüşüm yol haritalarına konumlandırılması. - Tahmine dayalı bakım, yapay zekâ destekli kalite kontrol, talep tahmini, üretim optimizasyonu ve karar destek senaryolarının geliştirilmesi. - Üretken yapay zekâ tabanlı asistan ve agent senaryolarının iş süreçlerine uygulanabilirliğinin değerlendirilmesi. - AI senaryolarının SAP S/4HANA, MES, PLM ve saha sistemleriyle entegrasyon mimarisinin oluşturulmasına katkı sağlanması. - Müşterilerin veri hazırlığı, sistem mimarisi, iş değeri, uygulanabilirlik ve yatırım geri dönüşü açısından değerlendirilmesi. AI workshopları, müşteri sunumları, demo/PoC kapsamları, RFP yanıtları ve çözüm önerilerinin hazırlanması.
- Collaborated closely with the sales team to develop tailored selling strategies within target accounts. - Created and delivered impactful presentations, live demonstrations, and sales tools to support the sales team in communicating the value proposition of SAP Supply Chain Solutions, along with Kinaxis Maestro, an advanced planning and supply chain solution. - Presented company products and services to clients, highlighting the key value drivers of SAP and Kinaxis Maestro. - Prepared and delivered detailed technical presentations and live demos to explain the features and benefits of SAP solutions and Digital Twin technology, demonstrating how clients can use simulations and data-driven decision-making in their manufacturing processes. - Engaged with clients and channels to understand their current technical environment, identify key business issues and drivers, and discuss future technology requirements. - Worked closely with customers to define technical requirements, providing tailored technical solutions and ensuring alignment with product definitions, leveraging Kinaxis Maestro and Digital Twin technology to enhance operational efficiency. - Developed and delivered live product demonstrations and solution presentations to showcase product capabilities and business benefits, particularly highlighting operational improvements through Digital Twin technology simulations. - Gained customer buy-in by demonstrating significant cost reductions and operational improvements through SAP solutions, Kinaxis Maestro, backed by demos of how these solutions could be applied in their operations. - Enhanced sales team effectiveness by identifying short-term and long-term challenges, and recommending actionable solutions to improve overall sales performance - Provided pre-sales and post-sales support to general business clients, key accounts, and business solutions managers, offering technical guidance on Digital Twin and Kinaxis Maestro integrations, supported by live demos.
- Worked with the sales team to develop a selling strategy within the target accounts - Created and delivered effective presentations and sales tools for the sales team. - Presented the company products to clients - Showcased drivers and value that supported the business case for the total cost of ownership to the customer. - Prepared and delivered technical presentations to explain products and services to customers. - Met with channels/customers to understand their current technical environment, key business issues/drivers, and future technology requirements. - Worked closely with customers on the technical requirements to provide technical solutions - Identified requirements, including technical details sufficient for product definition. - Developed and delivered product demonstrations and presentations. Gained customer acceptance by demonstrating cost reductions and operations improvements. - Contributes to sales team effectiveness by identifying short-term and long-range issues and recommending courses of action. - Attended trade shows and seminars to promote products and learn about industry developments. - Worked with General Businesses, Key Accounts ,and Business Solutions managers to provide pre/post-sales support - Worked with the sales team to design, propose, and close new deals/opportunities with customers.
- In charge of maintaining and improving relationships with suppliers, addressing long-term pricing strategies, evaluating and specifying equipment purchases. - Realized savings by researching alternate sources for OEM parts - Maintened and continuosly improved categorization of indirect sourcing database for spend under management - Managing risk and cost reduction projects to ensure products are multi-sourced and economical to avoid stock-outs due to longer lead times in the Covid pandemic and raw material crisis. - Collaborated with Finance, Operation and Marketing teams to understand the sourcing requirements to ensure new product launches happen on time, bringing in more customers and revenue for the company - Partnered closely with director to tailor category management strategies, leverage oppurtunities, miligate risk, drive performance, and implement strategies on the national level - Managing customer development for out eCommerce B2B2C team - Gained hero product position for special campaing on HepsiBurada
- Researched the growing market for online groceries and the coffee category in Turkey and presented the analysis and the overall e-commerce strategy to management - Launched the new e-commerce website for coffee, giving it a complete modern look and feel and yet retaining the authenticity of the coffe brand. - Managing the e-Commerce strategy from creation and execution to optimization - To update website content and fully conversant with managing website,re-marketing - Monitoring and evaluate , sales performance, analysis market trend and behaviour of customer - Managing and coordinating with the customer relationship management team, ensure the highest level of customer service and work towards maximizing e-Commerce sales - Conducting E-commerce campaing pre post analysis in order to improve future campaign planning.
- Visiting customers frequently and evaluating development opportunities. - Optimizing operator team's routes to increase efficiency - Making strategic plans based on region analysis, economic and competitor analysis. - Controlling distributors' warehouses stocks - Targeting monthly sales - Solving customers' problems and building strong relationship, growing business partnerships and improving business processes - Partnered with cross functional teams to ensure campaing launches in channels are succesful and optimized - Developing and maintaining a database of existing and potential customers through the CRM