Crozet, Virginia, United States
Detail oriented, project focused, results driven leader in operations management with engineering, supply chain, quality assurance, compliance, and continuous improvement experience. Change agent champion of process improvement, quality system design & development, and operational excellence. Expertise includes strategic planning, continuous improvement, project management, and team-building. Experienced, self-taught power user of many software platforms including Word, Excel, Access/SQL, Power Apps, Project, SmartSheet, Visio, Tableau, Greenfield, Minitab, & SAP. Utilize software and custom programming to create business solutions when needed. Graduated from Cornell University with Bachelor of Science in Material Science and Engineering and from Rutgers University with Master of Business Administration in concentration of Supply Chain Management.
Responsible for managing the Siemens Charlottesville operations, including multiple shifts and sites in Charlottesville, VA & Tampa, FL Led the Charlottesville Operations through production launch & expansion, growing revenue from $530K to $11M Built & developed team of 7 direct reports and 61 indirect reports across 2 manufacturing locations and multiple shifts, consisting of a production supervisor, a procurement & logistics professional, process engineers, manufacturing leads, and technicians Improved on-time delivery from 65% to 96% by strategically balancing $1.6M inventory while keeping holding costs down Increased productivity by 46% through developing manufacturing standards, measuring individual results, and making systematic improvements Championed longer-term operational strategies and incorporated into tactical production plans and executable work center schedules Developed operational models, systems, & reports to enable key business insights and decisions Generated internal S&OP process to align production with business goals and operational KPI’s Incorporated lean manufacturing principles on shop floor including Kanban systems, Gemba walks, 5S methodologies, and visual management tools to effectively identify and solve product flow problems Facilitated customer point-of-contact communications to ensure supply chain alignment in planning and fulfillment performance Designed and implemented order-to-invoicing process to promote revenue generation
Established and developed the Advanced Core Development (ACD) group within Manufacturing Development and Industrialization (MDI) Led core manufacturing technology development with 7 cross-functional salaried staff employees Planned, monitored, and controlled $1.5M cost-center budget and $2.2M project budget Recruited and hired staff, identified initial competency gaps, and formulated a comprehensive training program to address departmental skill deficiencies and employee risk mitigation Generated MDI & MTBV aligned R&D strategies, tactical program plans, & operational scheduling frameworks for design engineering, machining, development, and low-rate production activities to drive desired results Created a standard project management process to ensure both successful technology development and product realization within the Charlottesville site Established baseline standards for design engineering, CAM programming, & machining processes
Successfully led organization through AS9100C/ISO9001 surveillance & recertification audits Designed and implemented weekly scorecards and corrective action board (CAB) to successfully drive closure on 144 overdue corrective actions Led technical staff through Nadcap welding certification audit preparation project Constructed and administered risk management program for manufacturing operations, new customer contracts, and critical suppliers Managed metrology department, including calibration program and CMM software development Led corporate quality compliance implementation project
Promoted quality assurance and operational excellence at three manufacturing sites in New Jersey and Ohio. Directly managed six employees and indirectly supervised sixteen quality control inspectors and technicians. Directed internal audit program to measure conformance to determined requirements and to correct identified nonconformities. Program included the training and assessment of internal auditors. Converted document control to paperless process of request, approval, storage, and retrieval of controlled documentation across all manufacturing sites. New process allowed for real-time tracking of document status by all employees. Designed, implemented, and managed corrective and preventive action program, including facilitation of successful root-cause analysis sessions with employees. Developed relational database software to direct process workflow, to track actions, and to maintain a catalog of organizational knowledge. Assembled register of vendors for supplier relationship management (SRM). SRM consisted of vendor selection, measurement of performance, and determination of necessary mitigating actions. Wrote procedures, work instructions, supporting documentation, and quality plans for administrative and manufacturing operations. Chaired material review board for proper disposition of nonconforming product. Constructed and administered risk management program for manufacturing operations, new customer contracts, and critical suppliers. Led enterprise resource planning (ERP) implementation project as business representative, including mapping current and future state production processes. Spearheaded project to select and procure an enterprise quality management system for Morgan North America. Assembled and led special task force team to address quality initiatives at Mexican manufacturing facility. Designed and implemented employee onboarding program, integrating quality, export compliance, safety, and human resources requirements.
Managed quality control lab operations, source inventory, and supply chain logistics in Certech’s ceramic injection business operations. Supervised two lab technicians and three summer interns. Consulted corporate sites in New Jersey, Pennsylvania, Ohio, Mexico and United Kingdom as material quality assurance expert. Overhauled material control lab’s quality system to reflect best practice procedures and to comply with ISO 9001. Directed external supplier audits and led internal audits. Led Six Sigma firing profile team with 96% variation reduction results and projected annual cost savings of $250,000. Developed and taught a data collection and statistics training course for technical personnel based on the Six Sigma methodology. Supported shipping departments in adhering to export compliance procedures. Generated compliance software to assist personnel in correctly executing transfers to foreign entities. Classified manufactured commodities based on EAR and ITAR guidelines. Compiled and reviewed research and development history to determine twenty-six material and technology classifications.
Controlled daily quality approvals, material certification documentation, standard process instructions, and customer specifications. Employed statistical models to solve engineering problems affecting plant performance, product robustness, and quality critical to the customer. Led cross-functional teams in product variation reduction (VR) as a Six Sigma Black Belt authority. Projects include dimensional length VR, moisture VR, and injection press machine VR. Designed test mold die to acquire injection machine parameters and developed methodology for calibration procedures. Qualified new material vendors for competitive pricing and security in a variable market with annual cost savings of $165,000. Engineered cross-facility material database software compliant with ISO 9001 to automate quality protocols and increase plant productivity by streamlining quality testing, facilitating material approvals, generating required documentation, and maintaining product traceability.