Almada, Setúbal, Portugal
CRM pro and Business Growth Guru with 15+ years in the game. I'm all about making Salesforce work like magic and leading teams to success. From complex sales processes to killer data analysis, I've got it covered. Proud to have a track record of hitting goals, transforming teams, and keeping clients happy. Let's chat about how I can bring that same magic to your crew!
Behind Bars is an Oslo based design agency with a clear focus in delivering tailor made bar solutions that inspire bartenders and enhance business performance. As the founder Alex Ruas describes it as follows; I wanted to create an innovative design process for better bar solutions, taking into account the flow of creativity of the bartender, the financial focus of the owner and the service towards the guests.
Sealed modernizes houses with the latest HVAC, weatherproofing, and smart home technology. So your house feels just right, for years to come. I partner with prospective clients to provide education on energy-efficient solutions that optimize the comfort and cost-effectiveness of their residential properties. -Collaborate with inbound clients to educate and identify energy-efficient solutions to enhance the comfort and cost-effectiveness of their homes. -Conduct regular market research and analysis to stay up-to-date on emerging trends and best practices in the energy efficiency industry, leveraging this knowledge to develop trust among my clients. -Successfully redesigned multiple Salesforce reports, utilizing insights to optimize team productivity and performance. -Achieved multiple months in 2022 with sales performance exceeding 200% of quota, showcasing an ability to surpass targets and drive superior results. -Exhibited exceptional performance, leading to a promotion to the Climate Team within just 6 months of joining the organization. -Maintain accurate and up-to-date records of all customer interactions and sales activities. -Demonstrates a consistent ability to secure sales deals with an average size of $25k, delivering first-rate value to clients and contributing to business growth.
Digital Expressions Photo Booths is a family-owned and operated photo booth rental company that provides fun and interactive photo experiences for all types of events. Our open-air photo booths are designed to capture the memories and create a lasting impression on your guests. With a wide range of props and backdrops to choose from, we customize every photo booth experience to match the theme of your event. Whether it's a wedding, birthday party, corporate event or any other special occasion, our dedicated and experienced owners ensure that you and your guests have a great time. As Owner, and head of Operations & Marketing: -Initiated and executed a ground-up overhaul of operations and marketing systems, encompassing CRM, accounting, phone systems, SEO, social media, and website. -Conducted thorough data analysis to assess competitor's pricing structure. -Executed impactful marketing campaigns resulting in a remarkable 300% surge in lead-generation. -Implemented new processes that propelled revenue to an impressive +400% in the first year.
Endpoint is a mobile-first Title and Escrow company, built from the ground up to deliver a radically improved closing experience for real estate agents and their buyers and sellers. Through its digital platform, Endpoint keeps everyone effortlessly and securely in the know throughout the transaction, while streamlining the process to make closing simple, fast and transparent. -Proactively engage real estate agents through various channels including phone, email, and online tools to foster and cultivate new client relationships. -Deliver compelling demonstrations to real estate agents, effectively communicating the value & benefits of Endpoint's product to enhance their client experience & drive growth. -Build and maintain a robust Salesforce database of leads, contacts, and opportunities, ensuring data accuracy and integrity. -Developed a custom BDM dashboard for performance tracking. -Consistently surpass outreach benchmarks by achieving twice the number of dials and email output compared to the next highest BDM over the past 8 months. -Demonstrate exceptional performance with a 40% increase in demos compared to the company average in July, maintaining a strong 29% above-average performance in August.
- Worked with our current Mid-Market clients to upgrade their core advertising products. - Developed an understanding of Client needs, educating them on Yelp's platform and develop Yelp Ad campaigns that will help their business better connect with customers and drive in-store and online sales. - Manage a book of about 100 Clients with $2.5 Million in average annual revenue. - Help Clients maximize their campaigns to hit KPI’s and maximize ROI. - Utilizes Salesforce for CRM, Tableau/Excel and internal systems for analyzing metrics. - Maintains above company average and the highest Client retention percentage on the team, with best Quarter at 106% growth.
- Worked with our current Clients to upgrade their core advertising products. - Developed an understanding of Client needs, educating them on Yelp's platform and develop Yelp Ad campaigns that will help their business better connect with customers and drive in-store sales. - Managed a book of over $2 Million annually and had the highest retention number on our team. - Never missed New Revenue Quota in 13 months. - Helped develop outreach strategy for the differences with these clients. - Advised & mentored the growth from a team of 3 to over 20 before being promoted to Mid-Market Client Partner - Our team helped increase Client retention by 7% annually. Team was recognized in 3 consecutive earnings calls, - One of my Clients, Cascade Fence & Deck, is featured in our Q3 2018 Shareholder Letter.
- A cold call sales position, working with mid-cap multi-location Regional and National Corporate Clients. - Built connections with C-Level and internal marketing/external agency contacts, learning about their goals and objectives, Able to guide them in expanding Ad campaigns to connect with their desired customer base and drive in-store sales. - Assisted in developing book order and sizes (how many Clients were in our books and how many locations those Clients had). Also helped with building a structure for proper ramping for new team members to the position - Averaged over $35,000 in new Contract value. - Consistently top appointment setter on team.